Sr. Engineer, Broadband Release Quality

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

We are seeking a Software Development Engineer 4 to join our Broadband Release Quality Engineering organization. This role will focus on developing automation, tooling, quality analytics, and AI-assisted engineering solutions that improve release readiness, operational efficiency, and product quality for Broadband devices.The ideal candidate is a strong software engineer with Broadband or device software experience who can leverage modern AI tools and technologies to improve development and quality workflows. This role is not expected to be an AI research or machine learning specialist role. Instead, the engineer will focus on practical AI and automation applications to improve test effectiveness, release visibility, defect analysis, and engineering productivity.

Job Description

Responsibilities:

Automation & Tool Development

• Design and develop tools that improve Broadband software validation and release readiness.

• Build automation solutions that reduce manual effort in release testing and quality reporting.

• Create dashboards, reports, and analytics that provide visibility into product quality and release health.

• Develop integrations between test frameworks, defect management systems, and reporting platforms.

Broadband Quality Engineering

• Support quality initiatives for Broadband gateways, routers, Wi-Fi devices, and RDK-B platforms.

• Analyze test results, logs, telemetry, and operational data to identify quality risks and trends.

• Partner with Quality Engineering and Development teams to improve release predictability.

• Support root-cause investigations and defect triage activities.

AI-Assisted Engineering

• Leverage Generative AI tools to enhance engineering productivity and quality workflows.

• Develop practical AI-enabled solutions such as:

  • Defect summarization

  • Test case generation

  • Log analysis assistance

  • Knowledge search capabilities

  • Release reporting automation

• Evaluate opportunities to improve release processes through AI-assisted automation.

Technical Leadership

• Provide technical leadership on automation and quality engineering initiatives.

• Mentor team members on software engineering best practices.

• Drive continuous improvement across quality engineering processes and tooling.

• ​Consistent exercise of independent judgment and discretion in matters of significance.

• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

• Other duties and responsibilities as assigned.

Additional Skills:

• Experience developing applications utilizing LLM APIs or AI services.

• Understanding of prompt engineering concepts.

• Experience creating internal engineering assistants, chatbots, or knowledge retrieval solutions.

• Experience with:

  • Grafana

  • ELK

  • Kibana

  • Splunk

• Familiarity with cloud platforms and modern analytics solutions.

• Experience supporting release engineering or large-scale quality programs.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Data Science; AI Prompting; Java (Programming Language); Automation; Python (Programming Language); AI Concepts; Analytics

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years