Sr. Engineering Program Manager, Apple Cloud Network

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something. Apple's Network Infrastructure is a critical foundation in delivering Apple's services (such as iCloud, iTunes, Siri, Maps) to billions of customers and its employees. We are looking for a Senior Engineering Program Manager with strong technical acumen, managerial courage & communication abilities to drive cloud network programs. You will use your deep technical knowledge, including effective program/project management skills, to drive various cloud network program schedules and resolve technical issues that enable timely network service delivery to Apple Cloud. Additionally, you will forge strategic relationships with internal & external leadership to influence prioritization, lead issue resolution, communicate status/issues/next steps, and drive continuous improvement initiatives.Engage with multi-functional EPMs to coordinate, align, and build or support broad programs while managing expectations of various stakeholders.

Develop program management disciplines in terms of tracking commitments, milestones, unblocking technical issues, and handling priorities.

Drive a highly focused issue reporting and communication of program risks and status.Proven skill in presenting to all levels of an organization

Deep experience in software development project/program management, including experience in end-to-end project delivery, building roadmaps through to operational sustainability

Strong facilitation skills (requirements sessions, design meetings, progress and status meetings)

Experience in ongoing process improvement

Able to assess & mitigate risk, manage change, and work in a very fast-paced environment

Proficient in MacOS, iPad OS, and iOS

Proficient in common collaboration and efficiency applications (MacOS, iPad OS, iOS, MS Office, Wrike, or equivalent)10 + years of proven experience in software development project management for Site Reliability Engineering / DevOps / Infrastructure domains

Exceptional organizational management, project management, and technical savvy

Experience leading Cloud Infrastructure programs.

Experience in the networking domain is a big plus

Experience in prioritizing features and technical roadmaps

Proficiency and experience in delivering large-scale infrastructure projects

Self-motivated and proactive with shown creative and critical thinking capabilities

Strong analytical and problem-solving skills

Strong verbal and written communication skills to represent at all levels of the organization

Ability to handle multiple simultaneous end-to-end infrastructure, technical projects, and partner community comprising various engineering teams and their partners