Sr. Enterprise Performance Management Administrator

At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we're driven by a unified purpose of helping people experience life's beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges - including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com

• This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)
• This position requires full-time onsite work (5 days per week) in Victor, NY and is not eligible for relocation assistance.

Job Summary:

Actively participates in the functional adoption and continuous improvement lifecycle of the EPM systems through work with stakeholders to interpret business needs and issues, effectively translating them to actionable requirements. Identifies process change opportunities and risks. Influences future application enhancements. Monitors service requests, incidents and projects and ensure that they are completed in a timely and high-quality manner. This individual will apply functional as well as technical competence, business process knowledge with proven analytical and problem-solving skills to maximize the benefit of IT investments and initiatives.

• Responsible for the on-going support of the Oracle EPM Applications (on Prem and future Cloud)

• Is fully proficient in the end user functional processes performed within the supported applications.

• Prepares and delivers effective communications to key Finance constituents.

• Provides end-user system training as needed.

• Reviews and analyzes the effectiveness and efficiency of existing systems/technologies and develops strategies for improving or leveraging these systems. Research, identify and propose best practices.

• Reviews requests for services / improvements and partners with business stakeholders, clarifies objectives, determines feasibility and jointly determines business implications / value.

• Considers business applications of the application of technology to the current business environment. Defines functional and system requirements accordingly.

• Ensure that any new software integration meets functional/ end user requirements, compliance and interface specifications, and proper documentation is maintained. Defines functional / system requirements and documents current / future state business processes.

• Develops effective test scenarios, scripts and use cases with consideration to cross functional and process stream impact.

• Analyzes formal test results in order to discover and resolve defects, bugs, errors, configuration issues, and interoperability flaws.

• Performs application system administration functions specific to application setup, configuration and maintenance.

• Oversee small projects and/or tasks and phases of larger projects. Responsible for coordinating activities of teams, schedules and resources for assigned tasks or projects.

• Maintains strong working relationships with project team members, internal finance customers, and external service vendors.

• Performs system, process and application monitoring and gathers metrics.

• Carries out procedures to ensure that information systems products and services meet quality, organization standards and end user requirements.

• Provides expertise and problem resolution to functional departments when issues extend outside the knowledge of the departmental Key Users or Subject Matter Experts.

• Prioritize initiatives based on discussions with key stakeholders

• Manages the IS delivery of training curriculum and materials, and shares responsibility for overall technology adoption, ensuring sufficient systems training for functional users on existing and new software.

• Monitors and reviews service requests to ensure services are delivered to SLA and customer satisfaction.

Travel:

• Travel is required (varies with implementations)

Knowledge, Skills, and Abilities:

• 1 to 2 full life cycle implementations/upgrades of Oracle Cloud Applications

• Possess a thorough understanding of and expertise in the management and delivery of:

• Hyperion Planning Suite

• Essbase

• Financial Reporting Studio

• Financial Management

• Smart View

• Financial Data Quality Manager

• Data Relationship Manager

• EPM business rules, web forms, calc scripts

• Other desirable skills Include:

• Proven ability to collaborate, build relationships and influence individuals at all levels cross functional organization (IT-Business)

• Leadership presence; commands respect through exercise of sound business judgment and clear decision-making.

• Experience with cultural, organizational and business process change efforts

• Ability to work across organizational boundaries and broad functional areas to obtain buy-in and support, communicate and provide leadership for implementing capabilities

• Strong organizational skills, attention to detail and the ability to lead under pressure to guide teams through balancing competing priorities and meeting deadlines, ability to manage customer expectations

• Excellent Knowledge of the business enterprise functions and processes.

• Excellent analytical and problem solving skills

• Working knowledge of Oracle R12 technical stack and technologies

• Ability to adapt to a fast and dynamic environment.

• Ability to effectively translate between functional and technical teams

• Resolves simple to complex system problems in creative ways

• Excellent written, oral, and interpersonal communication skills.

• Excellent time management

• Highly self-motivated, self-directed, and attentive to detail.

• People Management, managed remote and distributed teams

• Ability to suggest technological best/proven practices.

Work Environment:

• Normal office environment
• Sedentary to light physical effort necessary to perform the job
• Extensive contact with employees and external business partners and vendors
• Frequently subjected to irregular hours and pressure due to time demands

Travel is required (varies with implementations)

Experience:

• Minimum 5-8 years of Oracle Enterprise Performance Management suite experience, including systems support and administration and/or developments of Hyperion applications in an 11.x environment.

• Life Sciences experience preferred.

Education:

• Bachelors or Master's Degree in Computer Sciences, Management Information Systems, or Business Administration; or an equivalent combination of education and experience.

• College Degree in Finance or Accounting or an equivalent combination of education, experience, credentials (CPA) also a strong plus

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $89,572.00 and $119,429.00 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.

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