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Sr. Escrow Officer

ECA Staffing Solutions, Inc

Pleasanton, CA

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JOB DETAILS
SKILLS
Accounting, Accounting Close, Business Practices, Communication Skills, Customer Support/Service, Demographics, Detail Oriented, Disbursements, Documentation, Employee Orientation, Escrow, Establish Priorities, Federal Government, Federal Laws and Regulations, Follow Through, Insurance Documentation, Insurance Sales, Licensing, Loan Documents, Maintain Compliance, Mentoring, Microsoft Office, Mortgage Accounting, Multitasking, Presentation/Verbal Skills, Problem Solving Skills, Process Management, Quality Assurance, Real Estate Forms and Closings, Regulations, Regulatory Compliance, Sales, State Laws and Regulations, Team Player, Time Management, Transaction Processing/Management, Writing Skills
LOCATION
Pleasanton, CA
POSTED
6 days ago
Job Summary


Senior Escrow Officers oversee and manage escrow processes for the closings of real estate transactions. They play a pivotal role coordinating with various stakeholders including homebuyer, seller, mortgage, accounting and other areas within the Title & Settlement Process. They leverage their expertise in escrow procedures and industry regulations, navigate complex transactions, uphold compliance standards and serve as mentors to fellow branch employees.

Primary Job Responsibilities
  • Handle all aspects of the settlement transactions including preparation and approval of Settlement Statements, preparation and coordination of deeds, verify accuracy of loan documents, insurance documentation, seller statements, and contract or sales agreement.
  • Obtain signatures for closing transactions, explain all documents executed as needed, and facilitate questions/answers between parties to the transaction.
  • Follow Escrow Accounting Business Practice Guidelines which includes but is not limited to collection and disbursement of funds while complying with required State and Federal Good Funds statutes.
  • Review escrow quality assurance reports and resolve any outstanding issues to ensure compliance with required business policy.
  • Ensure timely and accurate flow of information and documentation from settlement team to Recording and Accounting departments.
  • Provide mentorship and guidance to junior staff.
  • Expected to manage a higher volume of closings compared to Escrow Officers, ensuring efficiency and accuracy in processing transactions.
  • Ensure adherence to workflow processes.
  • Perform other duties as assigned.

Required Education/Experience
  • Minimum of 2-5 years Escrow Officer experience

Required Licensing, Registration and/or Certifications
  • Licensing requirements as required by State/Federal Agencies
  • Notary Public license requirements as required by State


Required Skills/Knowledge
  • Customer service skills with experience engaging with diverse homebuyer demographics
  • Ability to multi-task and handle fast-paced and demanding work environment
  • Effective follow up skills and attention to detail
  • Ability to adjust well to change
  • Ability to collaborate effectively across dispersed teams in multiple locations.
  • Effective communication skills, both verbal and written
  • Ability to prioritize conflicting demands & meet department needs with available resources
  • Proficiency in Microsoft Office Suite required
  • Experience with OneNote and SoftPro is a plus
  • Demonstrates effective collaboration skills to promote teamwork and communication among various departments and stakeholders
  • Shows expertise, proficiency, and comprehensive understanding of title and escrow processes
  • Demonstrates proactive initiative and self-motivation to drive tasks and projects forward independently
  • Exhibits exceptional time management and prioritization skills to efficiently meet deadlines and optimize task workflows
  • Resolve complex problems and execute complex transactions as needed


Additional Information
  • This position is office-based, requiring in-office attendance five days a week to foster team collaboration and ensure direct customer engagement

About the Company

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ECA Staffing Solutions, Inc

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