This role is responsible for ensuring that retail store locations are safe and secure for team members and customers, and maintained in accordance with lease agreements and governmental regulations through the use of internal and commercial resources. Primary duties include addressing break/fix repairs, emergencies, and city violations that arise within the retail stores and overseeing all aspects of assigned projects including capital expense improvements. The Coordinator will be accountable for overall planning, time management, and accountability of all repairs and projects for the regions assigned.
ESSENTIAL JOB FUNCTIONS
• Oversee all maintenance, repairs, and restoration of facilities throughout all stores dictated by a queue system and/or supervisor. • Field repair requests via email, phone calls, etc. from a queue. • Initiate, oversee, and execute large facility maintenance repairs in a cost effective and timely manner. • Provide cost analysis per project, define scope of work and repairs, and provide all internal and external communication. • Facilitate facets of planning and coordinating repairs and capital expense projects. • Process service requests to determine responsibility of repair by review of leases, exhibits and warranty timelines within Lucernex/MARS in order to delegate to the appropriate party. • Review each repair request, identify needs, establish scope, and procure contractors/trades as needed. • Place service request in process. • Generate a work orders to vendors; outlining scope of work, completion date, and setting pricing. • Conduct additional investigation or in-depth evaluation through quotes. • Quotes will be evaluated and processed utilizing the bid form (sales information, lease terms, strategy information and general explanation of work). • Responsible for Project Closeout and invoice verification, sign off, and approval. • Review special coding or notes applied (i.e. insurance claims, fire, CapEx) to "work complete" within MARS and follow up via dashboard and query reporting. • Maintain a working knowledge of facility ownership, lease duration, tenant/owner responsibility, and city codes/restrictions. • Interface with other departments, jurisdictions, contractors, and field operations to ensure that expenditures are appropriately managed. • Negotiate costs, obtain quotes, secure contractor documents, and prepare invoices. • Follow up, review, and monitor contractor performance. • Process all MARS requests, from service request, work order, purchase order, and invoice approval/processing. • Provide an in-depth cost analysis based on region, sales and profitability, lease strategy and field input for repairs. • Communicate and Coordinate with internal and external departments; Store Ops, Government Municipalities, Engineers, Loss Prevention, Risk Management, Finance, A/P, Store Design and over 8000 contractors. • Work with and educate store team members to eliminate unnecessary maintenance expenses (preventative maintenance, controllable expenses). • Monitor the workmanship and materials used in repairs for long term results. • Communicate with vendors and contractors for bids, pricing, and ordering of supplies. • Continually search and propose more economical and efficient ways of handling repairs. • Assist other areas of the Real Estate Department with special requests. • Travel as needed for onsite store visits. • Maintain a working knowledge of HVAC, electrical, plumbing, and building practices. • All other duties as assigned.
SKILLS/EDUCATION/EXPERIENCE
Required:
Desired:
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
It started with a father and son - Charles Francis "C.F." and Charles H. "Chub" O’Reilly. Together they had the courage and confidence to venture out on their own. Along with 11 others who shared the same desire to offer great customer service and auto parts availability, the doors of O’Reilly Automotive, Inc. opened on December 2, 1957.
Now, more than 61 years later, the 77,000-plus team members at O’Reilly Auto Parts are proud of the company’s achievements over the years.
During our early years, we focused on sales and slow and steady growth. At the end of our first year, sales totaled $700,000, and by 1961 volume reached $1.3 million. For the first seven years of operation, there was one store in Springfield, MO, until the second opened in July 1964. In March 1975, annual sales volume rose to $7 million and a 52,000 square-foot facility was built in Springfield for the O’Reilly/Ozark warehouse operation. By that time, the company had nine stores, all located in southwest Missouri.
The long range plans and stability of the company were solidified by a public offering of company stock in April 1993. Since that time, the Company has grown through new store and distribution center openings, as well as numerous mergers and acquisitions. O’Reilly currently operates stores in 47 states, including Alaska and Hawaii, and distribution centers in 27 locations.
Dramatic changes in technology, inventory control, facilities, and sheer size mark the O’Reilly growth and success story. But, it is our spirit of teamwork - how important it was then and how important it remains - that drives our performance. The company’s values and culture that started with the original 13 employee/owners remain evident and strong as we expand and develop Team O’Reilly.
We serve two distinct customer bases - the professional (installer) customers who provide auto repair services to their customers (DIFM - do it for me), and retail "walk-in" customers (DIY - do it yourself). Our dual-market strategy continues to differentiate us from the competition and is a major factor in our ongoing success. Depending on a store’s professional versus retail customer mix, more than 95 percent of our locations have team members dedicated to our professional customers, offering them separate counters, phone lines, and a delivery fleet that totals 18,455 vehicles. We also have a professional sales team, consisting of territory sales managers and in-store sales specialists, responsible for calling on our professional customers and building sound business partnerships to ensure O’Reilly is the First Call for their auto parts needs.