About VeecoVeeco designs, develops, manufactures, and services highly complex, cutting‑edge machines that help leading technology companies solve their most difficult materials science challenges. Our equipment powers technologies that drive digital connectivity, sustainability, and convenience.We're looking for material difference‑makers to join our growing team. Interested? Learn more at www.veeco.com/careers.OverviewAt Veeco, Senior Field Service Engineers play a front‑line role in shaping how next‑generation semiconductor technology transitions from concept to reality.We are seeking a Senior Field Service Engineer (Level 4) to support Ion Beam Deposition (IBD) systems during New Product Introduction (NPI) and customer evaluation tool (eval) deployments. This role is remote‑based in the Boise, Idaho metropolitan area, with frequent, hands‑on engagement at a key customer site where new tools are installed, evaluated, and refined.This position is ideal for an experienced engineer who thrives in early‑stage, high‑visibility environments—where procedures are still evolving, customer feedback is immediate, and your technical judgment directly influences product readiness, tool adoption, and long‑term success.You'll be closely embedded with customer engineering teams, supporting eval tools that help determine how Veeco's next‑generation technology moves into volume manufacturing.This is a hybrid role; the home office must be located in the Boise, Idaho metropolitan area, with frequent on‑site support at our customer location in Boise, Idaho. Travel is expected up to 30%.ResponsibilitiesServe as the senior technical expert supporting NPI and evaluation tools deployed at a strategic customer siteLead installation, commissioning, calibration, and qualification of new and evolving IBD systemsProvide hands‑on support for eval tools, working side‑by‑side with customer engineers during process development, learning cycles, and performance validationIndependently diagnose and resolve complex electro‑mechanical, vacuum, electrical, pneumatic, robotic, and control system issues in a fast‑changing NPI environmentAct as the primary escalation point for early‑life tool behavior, driving root cause analysis and corrective actionsCapture real‑world system performance data, issues, and operator feedback to support engineering improvements and design maturityPartner closely with internal Engineering, Technical Support, and Product teams to influence tool reliability, usability, and long‑term serviceabilityBuild trusted relationships with customer engineering and operations teams through daily collaboration and technical credibilityAuthor clear, structured service reports, evaluation summaries, and technical recommendations that inform both customer and internal stakeholdersServe as a technical leader and informal mentor, sharing best practices and lessons learned from NPI and eval deploymentsQualificationsBachelor's degree in Engineering or a related technical disciplineMinimum 8 years of field service experience with complex electro‑mechanical equipment; semiconductor manufacturing experience strongly preferredKnowledge, Skills, and AbilitiesDemonstrated experience supporting new product introductions (NPI), prototype tools, or customer evaluation systems, including early tool life support and qualification activitiesDeep, hands‑on expertise with advanced semiconductor capital equipment, including a strong background in vacuum systems and complex electro‑mechanical platformsAdvanced technical knowledge of electronics, mechanics, vacuum systems, pneumatics, robotics, motion control, and software‑driven subsystemsProven ability to independently troubleshoot, stabilize, and optimize complex systems in ambiguous, fast‑changing early‑stage environmentsStrong system integration, testing, debugging, and structured root‑cause problem‑solving skillsExperience working in semiconductor fab environments, with strict adherence to cleanroom protocols and site‑specific safety requirementsStrong sense of technical ownership and accountability, particularly during tool bring‑up, evaluation, and customer qualification phasesAbility to balance customer urgency with disciplined troubleshooting and long‑term reliability and performance considerationsAbility to produce clear, high‑quality service documentation, evaluation feedback, and technical escalations that inform engineering and customer decisionsStrong customer focus, with sound judgment to prioritize issues based on NPI risk, tool maturity, and business impactEffective written and verbal communication skills that translate complex technical behavior into actionable insightsProficiency with Microsoft Office tools (Word, Excel, Outlook, PowerPoint)Comfort working in a remote role while remaining closely aligned with global engineering and technical support teamsWillingness to support frequent on‑site customer engagement in the Boise, Idaho metropolitan areaSalary and BenefitsThe expected salary range for this position is $89,705—$113,626, plus a bonus opportunity. We will consider your location, experience, and other job‑related factors when determining your pay.Other benefits include:Medical, Dental, and VisionEmployee Stock Purchase Plan (ESPP)401(k) with Company MatchHoliday, Vacation, and Sick TimeFlexible Spending Accounts (FSA)Life and Accident InsuranceDisability InsuranceTuition ReimbursementEmployee Assistance Program (EAP)Identity Theft RemediationEmergency Travel AssistanceVeeco is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Veeco is committed to working with and providing reasonable accommodations to individuals with disabilities.#J-18808-Ljbffr