Join Xylem in the Global Mission to #LetsSolveWater!

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.

With more than 23,000 employees operating in over 150 countries, we're helping solve some of the world's most critical water challenges through innovation, technology, and sustainability. If you're looking for a career where your work truly matters, we'd love to hear from you.

Troubleshoot. Repair. Make an Impact.

Senior Field Service Technician | Green Bay, WI

If you're someone who enjoys diagnosing mechanical and electrical issues, working directly with customers, and keeping critical equipment operating at peak performance, this role was built for you.

As a Senior Field Service Technician, you'll be the technical expert responsible for troubleshooting, servicing, repairing, and maintaining Flygt wastewater pumping equipment and related systems throughout the territory. You'll work both independently and alongside customers, helping solve complex challenges while supporting critical wastewater infrastructure.

This is an excellent opportunity for a mechanically and electrically inclined professional looking to expand their technical skills while building a career with a global leader in water technology.

Why This Role Is Different

Work with industry-leading Flygt wastewater pumping technology

Serve as a trusted technical expert for customers

Mix of field service, troubleshooting, commissioning, and training

Hands-on work with pumps, controls, motors, and electrical systems

Company-provided service truck and equipment

Strong training and professional development opportunities

Opportunity to support critical municipal and industrial infrastructure

What You'll Be Doing

Pump & Equipment Service

• Troubleshoot Flygt submersible and dry-pit pumps.
• Perform maintenance, repairs, and service on wastewater pumping systems.
• Conduct hydraulic, mechanical, and electrical testing of equipment.
• Diagnose and troubleshoot control panel and electrical system issues.
• Identify root causes and recommend corrective actions.
• Perform preventative maintenance and emergency service work.
• Support startup and commissioning of wastewater pumping equipment.

Customer Support & Training

• Provide onsite technical support to customers.
• Train customers on equipment operation and maintenance.
• Assist customers with troubleshooting and operational questions.
• Communicate repair recommendations and service findings clearly and professionally.
• Support customers both onsite and via phone when needed.

Field Operations

• Operate and maintain a company service truck with crane and outriggers.
• Perform service work at customer sites and Xylem Service Centers.
• Utilize hand tools, power tools, testing equipment, and diagnostic equipment.
• Operate forklifts, cranes, and material handling equipment safely.
• Complete service documentation and work orders accurately.

Where You'll Make an Impact

The equipment you support helps municipalities, industries, and communities move, treat, and manage water safely and efficiently.

Your expertise will play a direct role in maintaining reliable wastewater infrastructure and helping customers minimize downtime and operational disruptions

What We're Looking For

Required Qualifications

• High School Diploma or GED.
• 2-5 years of technical field service, maintenance, or repair experience.
• Strong mechanical and electrical aptitude.
• Valid driver's license and ability to meet company vehicle requirements.
• Ability to work independently and in team environments.
• Strong troubleshooting and critical-thinking skills.
• Ability to understand and communicate technical information clearly. citeturn88search49

Preferred Qualifications

• Experience working with pumps and rotating equipment.
• Experience troubleshooting wastewater systems.
• Knowledge of electrical controls and motor controls.
• Ability to read schematics and wiring diagrams.
• Experience with SCADA systems, VFDs, and control panels.
• Previous field service experience supporting industrial or municipal cus

Skills That Will Help You Succeed

Mechanical troubleshooting

Electrical troubleshooting

Pump repair and maintenance

Hydraulic system diagnostics

Control panel troubleshooting

SCADA system familiarity

Customer service and communication

Root cause analysis

Preventative maintenance

Technical documentation

Problem-solving and critical thinking

Safety-focused mindset

Travel Requirements

Daily local travel throughout the assigned territory

What We Offer

Our Benefits Go Beyond a Paycheck

4 Weeks Paid Time Off (PTO)

Medical, Dental & Vision Insurance from day 1

Investment Savings Plan with Company Contributions

Tuition Reimbursement

Paid Volunteer Time Through Xylem Watermark

Professional Development & Technical Training

Career Advancement Opportunities

Employee Discount Programs

Wellness Programs

Being Part of a Team Focused on Innovation, Sustainability & Customer Success

What Success Looks Like

• Deliver exceptional service and customer support.
• Solve technical issues safely and efficiently.
• Minimize equipment downtime.
• Build strong customer relationships.
• Demonstrate accountability, innovation, and teamwork.
• Help customers maintain reliable wastewater operations.

Ready to Make a Difference?

Join Xylem and help communities, municipalities, and industries solve critical water and wastewater challenges every day.

Apply today and help us #LetsSolveWater.