Additional Information About the Role
BJC is hiring for a Sr. Field Services Tech Analyst. This is an onsite position in Sullivan. We are looking for candidates with previous Field Services Tech Analyst and healthcare experience. Must have reliable transportation. There will be travel to other locations.
Overview
BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.
BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.
Preferred Qualifications
Role Purpose
The Senior Field Technology Support (FTS) Analyst has developed a mastery in at least one area of FTS responsibility (configuration or deployment) and is recognized as a go-to resource in that area. The Senior FTS Analyst is working in the alternate discipline (configuration or deployment) to develop a comprehensive understanding of the full breadth of technology managed within the FTS function. The person in this role is the face of IT for the end users they interact with and as such much have a pleasant demeanor and enjoy supporting people with technical issues and needs.
Responsibilities
Installs or removes system components using supplied installation instructions and tools.Conducts standard tests and contributes to investigations of problems and faults.Contributes to the operational configuration of network components.Applies tools, techniques and processes to administer, track, log, report on and correct configuration items, components and changes.Assists with audits to check the accuracy of the information and undertakes any necessary corrective action under direction.
Minimum Requirements
Education
High School Diploma or GED
Experience
<2 years
Preferred Requirements
Education
Bachelor's Degree
Experience
2-5 years
Supervisor Experience
No Experience
Benefits and Legal Statement
BJC Total Rewards
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
To learn more, go to our Benefits Summary.
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer