Jeppesen ForeFlight is seeking experienced SrFlight Dispatchers to join our growing operations team. This role supports a dynamic mix of commercial and government aviation customers in a modern, technology-driven dispatch environment focused on operational excellence, safety, and customer experience.
As a Flight Dispatcher, you will play a critical role in real-time flight operations, flight planning, operational control, and customer coordination. The ideal candidate is highly adaptable, detail-oriented, and thrives in a fast-paced environment where quick decision-making and strong communication are essential.
This position may be performed remotely within the United States or from our Englewood, Colorado operations center. Company-issued hardware and digital tools will be provided to support remote and hybrid work environments.
Key Responsibilities
Pre-Shift Operational Readiness
- Review dispatcher handoff notes and active operational priorities
- Monitor weather systems, NOTAMs, airspace constraints, and operational impacts
- Maintain awareness of evolving procedures, dispatch workflows, and platform updates
- Prepare for upcoming operational demands through proactive planning and coordination
Flight Planning & Live Flight Operations
- Manage incoming trip requests through company dispatch platforms
- Develop, optimize, and release compliant flight plans based on operational requirements and customer preferences
- Evaluate aircraft readiness, maintenance status, MEL/CDL restrictions, and operational limitations
- Support complex domestic and international multi-leg itineraries
- File and manage ATC flight plans, routing revisions, and acknowledgments
- Monitor active flights and provide real-time operational support to flight crews
- Continuously assess weather, routing, fuel, and operational risks
- Coordinate operational changes and communicate updates proactively to crews and stakeholders
Customer & Operational Support
- Deliver professional preflight and enroute briefings to flight crews
- Support both commercial and military/government flight operations
- Coordinate overflight permits, landing permits, and diplomatic clearances as required
- Maintain awareness of international restrictions, sanctioned regions, and geopolitical operational impacts
- Provide responsive, customer-focused operational support during all phases of flight
Operational Excellence & Compliance
- Maintain accurate dispatch documentation, operational logs, and billing-related time tracking
- Conduct quality assurance checks on dispatch outputs for accuracy and regulatory compliance
- Document irregular operations and participate in Safety Management System (SMS) reporting processes
- Collaborate with internal engineering, product, and operations teams to improve workflows and system performance
- Contribute to continuous improvement initiatives within the dispatch organization
Irregular Operations & Emergency Response
- Support flight crews during diversions, emergencies, and other irregular operations
- Execute established escalation procedures and communication protocols
- Serve as a central coordination point for time-critical operational decision-making
- Ensure operational incidents are documented appropriately within SMS processes
Work Environment
- Operate within a 24/7 dispatch environment with rotating shifts, including days, evenings, overnights, weekends, and holidays
- Collaborate across distributed operational teams using digital communication and dispatch tools
- Participate in recurrent dispatcher training, certification programs, and safety initiatives
- Work within a highly collaborative, technology-forward operational culture
Basic Qualifications
- FAA Aircraft Dispatcher Certificate (required)
- Previous professional flight dispatch experience, preferably in Part 121, Part 135, military, or international operations
- Strong situational awareness and decision-making skills in time-sensitive operational environments
- Ability to work flexible schedules, including weekends and holidays
- Proficiency with modern dispatch systems, operational software, and digital collaboration tools
- Excellent written and verbal communication skills
- Operate within a 24/7 dispatch environment with rotating shifts, including days, evenings, overnights, weekends, and holidays
Preferred Qualifications
- Experience supporting international and government flight operations
- Familiarity with ETOPS, oceanic operations, and international permit coordination
- Knowledge of SMS reporting processes and operational risk management
- Experience in technology-enabled or digital-first operational environments
- Pilot or aviation enthusiast”
About Jeppesen ForeFlight:
Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.
Why You Should Join (USA):
At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services messaging. We strive to provide our team and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but not limited to the following:
- Medical, dental, vision insurance with Employer paid health premiums
- Open PTO Policy
- 401(k) with up to 10% company matching and immediate vesting
- 12 Weeks Paid Parent Leave
- Flight Training Rewards
Pay is based upon candidate experience and qualifications, as well market and business considerations: Summary Pay Range: $78,000 – $110,000 Depending on level hired into after interviews completed.
Jeppesen ForeFlight – EOE including Disability/Vets | Pay Transparency | E-Verify Participant