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Sr. Front End Engineer , Amazon Leo | Customer Experience

Amazon.com Inc
  • Redmond, WA
    3 days ago

    Job Description

    Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to deliver fast, reliable internet to customers and communities beyond the reach of existing networks. Amazon Leo will help close the digital divide by serving a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

    We are seeking an innovative and customer-obsessed Senior Front End Engineer to help build the customer-facing web experiences at Amazon Leo. In this role, you"ll design and deliver the Leo consumer website and other front-end technologies that customers use to discover, purchase, and manage their service, building from the ground up in a fast-moving environment. You"ll help set a high bar for performance, accessibility, and quality while shipping quickly and iterating often. Your work will directly shape how millions of customers around the world experience Amazon Leo, and your technical judgment will be crucial in creating durable, well-architected front-end solutions that raise the bar on customer experience.

    We"re offering exciting opportunities to:

    • Build and own core customer-facing web experiences, starting with the Leo consumer website, at global scale
    • Invent and build with AI: leverage generative AI throughout the development lifecycle to accelerate delivery while maintaining high engineering standards
    • Shape customer experience: work directly with designers, product managers (PMs), and business stakeholders to define and deliver a great customer experience
    • Drive high-impact work: your code directly serves customers globally, improving reliability, performance, and satisfaction
    • Build greenfield front-end systems and reusable component libraries from scratch that operate at global scale
    • Collaborate with cross-functional teams to shape the future of Amazon Leo"s products and services
    • Contribute to the technical direction of Amazon Leo"s front-end architecture and standards

    The ideal candidate will have:

    • A passion for building fast, accessible, and delightful web experiences that solve complex, large-scale challenges
    • A proven track record of delivering high-quality, production front-end applications
    • Deep expertise in modern JavaScript/TypeScript and front-end frameworks such as React, along with strong fundamentals in HTML, CSS, web performance, and accessibility
    • Experience building and consuming APIs and integrating front-end applications with cloud-native back-end services on AWS, including modern AI/ML integration patterns where applicable
    • A strong sense of ownership, with the ability to make sound architectural decisions and mentor other engineers through code reviews and technical guidance
    • Excitement about working in a fast-paced, ambiguous environment to create something truly impactful

    If you"re passionate about crafting exceptional web experiences and solving complex technical challenges in a fast-paced, startup-like environment, we want to hear from you. Join us in this unique opportunity to shape the future of satellite internet service delivery.

    Export Control Requirement

    Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder).

    Key job responsibilities

    • Aid in the design and delivery of AI-powered agent tooling, intelligent automation, and foundational infrastructure
    • Develop a strategic plan for the growth of the team, both from a software services and organization perspective
    • Hire & develop a diverse team of software engineers passionate about revolutionizing satellite internet
    • Help on-board and mentor new team members
    • Drive technical architecture decisions and establish engineering best practices for scalable, reliable systems serving millions of customers globally
    • Partner with product managers, UX designers, TPMs, and peer teams to design software systems and interfaces that fulfill customer needs
    • Foster a culture of rapid innovation and experimentation, balancing speed with engineering excellence in a startup-like environment

    A day in the life

    As a Software Development Manager at Amazon Leo Assisted Care, you"ll operate in a fast-paced, startup-like environment. Your typical day involves making key architectural decisions alongside Senior Software Development Engineers (Sr. SDEs) and Principal Engineers, collaborating cross-functionally with product managers (PMs), user experience (UX) leaders, SDM partners, and technical program managers (TPMs), and mentoring engineers as they tackle complex problems.

    Numbers & Facts

    LocationRedmond, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Architectural Servicesunmatched
    • Artificial Intelligence (AI)unmatched
    • Automationunmatched
    • Best Practicesunmatched
    • Broadbandunmatched
    • Code Reviewsunmatched
    • Cross-Functionalunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Governmentunmatched
    • Internet/Online Serviceunmatched
    • Machine Toolunmatched
    • Mentoringunmatched
    • Performance Managementunmatched
    • Product Designunmatched
    • Product Lifecycleunmatched
    • Project/Program Managementunmatched
    • Regulationsunmatched
    • Reliability Engineeringunmatched
    • Service Deliveryunmatched
    • Software Designunmatched
    • Software Developmentunmatched
    • Software Engineeringunmatched
    • Startupunmatched
    • Strategic Planningunmatched
    • Systems Scalabilityunmatched
    • Technical Leadershipunmatched
    • United States Citizenunmatched
    • User Experience Design (UXD)unmatched
    • User Interface/Experience (UI/UX)unmatched

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