Sr. Global Solutions Engineer

This is a high-impact, customer-facing technical leadership role supporting Digital Realty’s largest and most strategic customers. You will own the technical relationship across the full lifecycle of an opportunity — from discovery and solution design through contracting and deployment — acting as the primary liaison between customers and internal teams.

You’ll play a critical role in driving customer success by translating business and technical requirements into engineered solutions, ensuring opportunities progress smoothly while delivering a best-in-class customer experience.

What you’ll do

• Lead technical engagement with customers, including site tours, sales calls, solution design, pricing support, and contract negotiations
• Act as the central hub for technical and engineering communications across internal and external stakeholders
• Discover and evaluate customer requirements, designing fit-for-purpose data center solutions
• Engineer and cost solutions for large, complex customer opportunities
• Own and complete technical responses for RFIs, RFPs, and RFQs
• Serve as a subject matter expert on data center infrastructure, building systems, and white-space fit-outs
• Partner with Design & Construction, Operations, Implementation, and Portfolio teams to support project delivery
• Support technical account planning, pipeline reviews, and sales forecasting
• Represent Digital Realty at industry events and technical forums
• Monitor industry trends and provide insights to support strategic customer accounts

What you’ll need

• 5+ years’ experience with a data center or colocation provider, or 8+ years in a related field such as telecommunications, networking, engineering consulting, or mission-critical facilities
• Proven ability to work directly with customers to understand requirements and translate them into technical solutions
• Strong cross-functional collaboration skills across engineering, construction, operations, and commercial teams
• Solid technical knowledge in at least one of the following: networking, electrical power systems, cooling systems, monitoring & controls, or mission-critical infrastructure design
• Experience supporting technical sales engagements and managing customer opportunities
• Strong presentation and communication skills with the ability to engage senior stakeholders and technical audiences
• Ability to manage multiple priorities and work effectively under pressure
• Strong organizational skills with high attention to detail
• Proficiency with MS Office tools, AutoCAD, and Adobe Acrobat
• Bachelor’s degree in Mechanical, Electrical, Computer Engineering, or equivalent experience

A bit about our team

Technology & Innovation

Our Technology & Innovation team strives to innovate alongside our customers and empower their businesses to thrive. We work closely with our customers to develop insights-based, data-driven technical solutions and differentiated value propositions on Platform DIGITAL® across the world. Operating in almost 50 cities globally means we understand how rapidly the world is evolving, so we’ve built a best-in-class development model to qualify, package, and enable cloud-to-core-to-edge hybrid IT solutions.

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. 

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

What we can offer you  

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.  

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.  

Apply today, take charge of your career and grow your talents with us. 

Health and Safety 

Safety isnt just a priority here at Digital; its critical to everything we do. Safeguarding lives, protecting assets, and securing data arent just ideals - theyre essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress. 

Our Compensation Philosophy 

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the companys overall goals and values. 

NOTES:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled.  All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.