Sr. Hardware Reliability Engineer, Infrastructure Reliability & Quality

Amazon.com Inc

Herndon, VA

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Analysis Skills, Auditing, Cloud Computing, Computer Engineering, Conferences, Continuous Improvement, Corrective Action, Corrective and Preventative Action (CAPA) Systems, Data Analysis, Data Modeling, Diversity, Equipment Replacement, Failure Analysis, Failure Mode and Effects Analysis (FMEA), Field Trials, Laboratory, Leadership, Manufacturing Analysis, Manufacturing/Industrial Processes, Mentoring, Metrics, Negotiation Skills, Network Architecture/Engineering, Network Operations Center, OEM (Original Equipment Manufacturer), Operational Audit, Operations Management, Performance Analysis, Physics, Power Generation, Problem Solving Skills, Process Analysis, Process Capability, Process Improvement, Product Design, Project/Program Management, Purchasing/Procurement, Reliability Analysis, Reliability Engineering, Risk Analysis, Risk Management, Root Cause Analysis, Safety Standards, Startup, Statistical Modeling, Supply Chain, Systems Analysis, Systems Engineering, Systems Reliability, Team Player, Test Data, Testing, Trend Analysis, Vehicle Driving, Vehicle Fleets, Vendor/Supplier Evaluation, Vendor/Supplier Management, Vendor/Supplier Selection, Willing to Travel
LOCATION
Herndon, VA
POSTED
30+ days ago

As an Infrastructure Reliability Engineer specializing in Power Generation, you will be proactively driving the reliability risk identification, assessment, and mitigation for datacenter LV & MV generator systems. You will be responsible for root cause analysis of critical generator failures and drive continuous improvements to enhance datacenter availability for AWS customers. You will work closely with both internal teams and external partners including generator OEMs, fuel system suppliers, and service providers to drive key aspects of product specification, risk identification, and execution. You must be ownership minded, independent, action and results oriented to succeed in an open collaborative environment.

The candidate should have experience applying Physics-of-Failure (PoF) based approaches to develop and implement both analytical and empirical methods for generator quality and reliability risk identification across design, manufacture, and deployment stages. The candidate should be able to drive AWS application-specific requirements for lifecycle environmental and operational stress analysis of generator systems. The candidate should be capable of evaluating not only generator design quality and reliability risks, but also have the skills and experience in assessing manufacturing process related quality issues for generator components and assemblies. Knowledge of statistical techniques and models is required to analyze generator test data and field performance data to identify trends and drive proactive risk mitigation.

At the component level, the candidate will lead critical component identification for generator systems and define the associated vendor selection and qualification requirements. The candidate will be expected to use knowledge of production process capability and system-level performance requirements to establish critical-to-quality and critical-to-reliability metrics for generator components and subsystems.

At the system level, the candidate will develop datacenter system-level reliability models incorporating generator configurations, including reliability block diagrams, statistical modeling, and data analytics to support datacenter configuration optimization. The candidate will be expected to be familiar with system reliability engineering tools and methodologies such as FMEA, fault tree analysis, Weibull analysis, and MTBF/MTTR calculations as applied to generator and power generation systems.

During the sustaining stage, the candidate will be responsible for monitoring generator fleet performance in the field and will lead root cause analysis (RCA) for critical failures, driving associated corrective and preventive actions (CAPA). The individual will also lead effective vendor auditing and quarterly business reviews with generator OEMs and service partners to drive continuous improvement in generator reliability and datacenter availability.

The successful candidate should be considered an expert in the reliability engineering field and have a proven track record of success in not only generator reliability leadership, but also business negotiations and program management. Strong skills in problem analysis and solving, communication, and vendor management are necessary. Candidates should also be able to travel within the US and internationally.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key Job Responsibilities:

  • Drive DFR (Design for Reliability) methodology to proactively design-in reliability in New Product Designs
  • Drive reliability/quality qualification of third-party critical infrastructure equipment for use in AWS data centers
  • Oversee factory and site testing of third-party equipment in all LLE categories (Liquid Cooling, generator, chiller, air handler, etc.)
  • Guide and support Root Cause Analysis of field failures performed by internal teams, the OEM, and external laboratories. Validate conclusions and ensure highest standards are used in testing and remediation.
  • Make recommendations about AWS infrastructure maintenance and equipment replacement based on reliability data
  • Provide feedback to sourcing/procurement teams for evaluation of vendor performance
  • Analyze internal reliability data and create metrics to drive highest reliability at lowest cost
  • Support DFMEAs on as needed basis
  • Develop end of life strategy for critical infra equipment

About the Team:

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles