Sr. HCI Product Associate

Hyundai Capital America

Irvine, California

Apply

JOB DETAILS

SKILLS

Administrative Skills, Analysis Skills, Business Strategy, Career Development, Contract Requirements, Cross-Functional, Customer Support/Service, Decision Support, Dental Insurance, Disability Insurance, Documentation, Documentation Standards, Finance, Financial Analysis, Financial Operations, Financial Reporting, Human-Computer Interaction, Insurance, Leadership, Legal Support Skills, Life Insurance, Market Entry Strategy, Marketing, Monitor Regulations, Onboarding, Operational Strategy, Operational Support, Performance Analysis, Performance Metrics, Problem Solving Skills, Process Improvement, Product Support, Product/Service Launch, Project/Program Management, Reconciliation, Regulatory Requirements, Revenue Forecasting, Risk Analysis, Software Development Lifecycle (SDLC), Standard Operating Procedures (SOP), Support Documentation, Team Building, Treasury, Vision Plan

LOCATION

Irvine, California

POSTED

5 days ago

Description

Who We Are
Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People
Along with competitive pay, as an employee of HCA, you are eligible for:
• Medical, dental, and vision plans with no-cost and low-cost options
• Annual employer HSA contribution
• 401(k) matching and immediate vesting
• Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level:
o Associate / Sr. Associate: $350
o Manager / Sr. Manager: $600
o Director: $800
o Executive Director: $900
o VP or Above: $1,000
• 100% employer-paid life and disability insurance
• No-cost health and wellbeing programs, including a gym benefit
• Six weeks of paid parental leave
• Paid Volunteer Time Off, plus a company donation to a charity of your choice

What to Expect
The Sr. HCI Product Associate supports the day-to-day execution and performance of the insurance program through close partnership with insurance vendors and internal cross functional teams. This role helps stabilize and grow the program by managing insurance carrier relationships, supporting payment processes, coordinating content with internal marketing and legal teams, monitoring program performance and supporting revenue forecasting. This role plays a key part in executing the go to market business strategy and ensuring operational and financial alignment.

What You Will Do
Insurance Vendor & Program Management
• Serve as a primary day to day contact for insurance providers, supporting effective collaboration, issue resolution, and program execution.
• Partner with insurance providers to support program stability, performance, and growth initiatives.
• Support management of quarterly and/or annual business reviews amongst organizations.
• Assist with vendor onboarding, program updates, and ongoing operational support.
• Identify risks, gaps, and opportunities for process improvement across the insurance program lifecycle.
• Support documentation, standard operating procedures, and compliance with internal and external requirements.
• Manage incoming and/or outgoing IT data feeds and reporting related to insurance program
• Participate and lead weekly meetings (or bi-weekly vendor / partner calls / touch base) to address issues and program execution.
Go-to-Market Support
• Coordinate with insurance vendors, as well as internal marketing and legal teams to support the creation, review, approval, and maintenance of program related content.
• Ensure all program content aligns with regulatory requirements, contractual obligations, and brand standards.
• Support operational readiness for go to market activities related to program launches, enhancements, or changes.
• Track dependencies, timelines, and deliverables related to program rollouts.
• Program Performance Tracking & Revenue Forecasting
• Track, analyze, and report on program performance, including volume, revenue, and KPIs.
• Support annual revenue forecasting and ongoing performance projections in partnership with finance and leadership.
• Prepare recurring and ad hoc reporting to support decision making and program optimization.
Commission & Financial Operations
• Support commission administration, including tracking, reconciliation, issue resolution, and coordination with treasury and finance.
• Maintain accurate documentation related to commission structures, payment schedules and operational requirements.
• Monitor invoicing and commission reports for correctness to ensure payment.

About the Company

Hyundai Capital America

Resume Resources

Free Resume Templates Free Resume Builder