Sr. Head Bartender - Monday Night Proofing Co.

Monday Night Brewing

Knoxville, TN

JOB DETAILS
SALARY
SKILLS
Administrative Skills, Analysis Skills, Audiovisual, Bartending, Beverages, Brewing, Budgeting, Capital Budgeting, Capital Expenditure (CAPEX), Cellular Telephone, Community Development, Corporate Policies, Customer Experience, Diversity, Documentation, Electricity, Employment Law, Financial Management, Food Purchasing, Furniture, HVAC, Hazardous Materials/Substances, Health Insurance, Identify Issues, Incentive Programs, Interpersonal Skills, Inventory Management, Lift/Move 40 Pounds, Maintain Compliance, Marketing, Marketing Campaign, Media Buying and Planning, Meet Sales Quota, Mentoring, Metrics, Onboarding, Operational Improvement, Operational Strategy, Operations Management, Operations Planning, Organizational Skills, Performance Metrics, Photography, Physical Demands, Plumbing, Point of Sale (POS) Systems, Pricing, Profit & Loss, Promotional Programs, Proofreading, Property Maintenance, QoS (Quality of Service), Regional Sales, Regulations, Regulatory Requirements, Reimbursement, Restaurant, Retail, Revenue Growth, Sales Support, Sanitation, Schedule Development, Service Delivery, Social Media, Social Media Marketing, Standard Operating Procedures (SOP), Strategic Planning, Team Lead/Manager, Team Player, Telemedicine, Time Management
LOCATION
Knoxville, TN
POSTED
5 days ago

Monday Night Brewing is an award-winning craft brewery based out of Atlanta, with a distribution footprint across Georgia, Alabama, Tennessee, and North Carolina. We currently operate two taprooms in Atlanta, GA, a brewpub in Birmingham, AL, a full-service taproom in Nashville, TN, a brewpub in Charlotte, NC, and a taproom in Knoxville, TN. In our thirteenth year of operation, we are proud to produce a vast portfolio—spanning from small batch New England IPAs to barrel-aged stouts, approachable kettle sours to mixed culture ambers, and hop-forward West Coast IPAs.

Monday Night Brewing is seeking a full-time Senior Head Bartender to join our growing team and operate the bar in the taproom at Monday Night Proofing Co. (Knoxville, TN).

Rated by our employees as one of the Atlanta Journal Constitution's Best Places to Work, we pride ourselves on living out our core values and fulfilling our purpose: deepening relationships over some of the best beer in the country. 

Who You are:

  • An enthusiastic, people person who loves to exceed customer expectations by delivering exceptional service.
  • An experienced bar or restaurant professional with a passion for craft beer, spirits, all-things-hospitality, and customer engagement.  
  • A nimble team player with a high sense of urgency who values taking ownership and contributing to the team's success. 

Our Beer Program:

  • Took Gold and Silver at Great American Beer Fest (2025)
  • Named #2 Best Brewery in the Country by U.S. Open Beer Championship (2024)
  • Took four Gold and four Bronze at U.S. Open Beer Championship (2024)
  • Took Gold, Silver and Bronze at U.S. Open Beer Championship (2023)
  • Took Gold at World Beer Cup (2023)
  • Took Gold, Bronze at World Beer Cup (2022)

Named #2 Best Brewery in the Country by U.S. Open Beer Championship (2020)

  • Took three Gold medals and one Silver medal in U.S. Open Beer Championship (2020)
  • Named #3 Best Brewery in the Country by Beer Connoisseur (2019 & 2020)
  • Took a Gold, Silver and Bronze medal at Great American Beer Fest (2017)

Reports to:

  • Regional Director of Hospitality

High-Level Goals:

  • Operate Knoxville-based taproom, Monday Night Proofing Co.
  • Maximize and grow taproom revenue (alcohol, merchandise, snacks and private events) and profit, with adherence to overall P&L budget goals.
  • Operational Excellence: Ensure efficient and effective bar operations, including managing inventory, scheduling, and overseeing financial aspects. 
  • Team Leadership and Development: Lead and mentor the team, fostering a positive and productive work environment, and ensuring staff are well-trained, engaged and high-functioning taproom team that reflects the marketplace and our core values. Develop and nurture a culture of teamwork and accountability, where guest experience is a priority
  • Customer Experience: Maintain and elevate the quality of guest service, ensuring an exceptional experience aligned with Monday Night Brewing's core values.
  •  Strategic Contribution: Actively contribute to the development of operational strategies and improvements, aligning with the overall goals of the taproom. 
  • Community and Brand Representation: Represent the brand and foster community engagement, embodying and promoting the company's values and ethos. 

Responsibilities:

-People

  • Oversee all hiring and onboarding of taproom staff for Monday Night Proofing Co. with support from the People Operations Manager and Regional Director of Hospitality. 
  • Recruit, hire, lead and develop an engaged team, with a focus on hospitality, education, urgency and ownership. Build and maintain a culture that Monday Night Brewing is proud of.
  • Understand and ensure compliance with company policy and taproom regulations.
  • Understand and ensure compliance with Federal, State, and local food, alcohol, and employment regulations.

-Operations

  • Achieve revenue targets and adhere to expense and capital expenditures budgets.
  • Ensure compliance with  all taproom Standard Operating Procedures (SOPs) and develop new SOPs as needed to ensure quality and consistency.
  • Troubleshoot and maintain all things tech: internet issues, POS system issues, AV (audio visual), etc.
  • Hold a high standard for building maintenance by ensuring all bar spaces and taprooms are neat, clean and organized, and always in good condition.
  • Analyze and report timely KPIs. Identify challenges and/or opportunities and act upon them.
  • Work with Head Bartenders/Shift Leads to develop and implement programming and incentives to drive sales with support of Atlanta's home base marketing team.
  • Develop community engagement strategies that foster and deepen relationships. 
  • Ensure administrative responsibilities are performed accurately and on deadline.
  • Direct ongoing and emergency maintenance and upkeep of the taproom, including cleaning, plumbing, electrical, HVAC, furniture, décor, draft lines, cooler and other equipment.
  • Partner with Marketing, Sales and Regional Director of Hospitality on beer releases, events, programming and hosting retail and distributor partners in taproom.
  • Promptly address guest concerns and complaints.
  • Ensure all promotional offers meet regulatory requirements. 
  • Hold team members accountable by using Monday Night Brewing's performance documentation processes.
  • Place a high priority on health and sanitation with a goal of keeping the health code at 94 or higher.
  • Conduct month end liquor inventory in compliance with Tennessee Alcohol Board and report to the Compliance Coordinator.
  • Conduct month end full inventory utilizing XtraChef for all goods 

-Social Media & Marketing

  • Coordinate with taproom and marketing teams to create a weekly social media plan for social media accounts
  • Ensure all Marketing and Programming Materials are displayed accurately and up to date weekly.
  • Ensure the Website's Event Calendar  is properly up to date and accurate weekly
  • Ensure all digital and printed menus are accurate in both offerings and pricing
  • Support Atlanta's home base marketing team by content sourcing, providing photography, and providing copy development for Knoxville social media accounts
  • Assist with display development and execution for taproom marketing campaigns

Metrics for Success:

  • Taproom revenue and profitability
  • Guest satisfaction (Reviews and ratings on Google and Yelp)
  • Employee engagement
  • Execution of SOPs, including taproom appearance and cleanliness

Compensation: 

  • $10 hourly + tip pool 
  • $22 admin hourly (non-tip pool)
  • Monthly Bonus Potential of $500

MNB GUARANTEE: If tips do not get the employee to $15.00/hourly, Monday Night Brewing will cover the difference.

Physical Requirements:

  • Ability to climb, lift, reach, bend, stoop, and frequently lift at least 40 pounds.
  • Must be able to stand for up to 8 hours in a hot, wet, humid, and loud environment.
  • The position is extremely physical and demanding in nature and involves working with potentially dangerous equipment, machinery, exposure to high noise levels, and handling of hazardous materials.
  • Uses repetitive motions.
  • Can work in both hot and cold temperatures.

Optional, But Not Required:

  • Collector of cool mugs
  • Trivia champion

Part-time Benefits: 

  • Health insurance with the ability to add family members. Monday Night will pay approximately 75% of employee premiums and 50% of family premiums.
  • Access to HealthJoy app for free Teletherapy and Telemedicine
  • Dental and Vision coverage options, Short-term and Long-term disability coverage options, Life Insurance Options
  • 10 Paid Time Off days (personal, vacation, etc); increasing to 15 days after one year of full-time employment; increasing to 20 days after five full years of full-time employment
  • 4 sick days per year; these do not roll over year to year
  •  9 Paid Company Holidays
  • Paid Maternity/Paternity leave
  • Cell phone service plan or reimbursement
  • Basic 401k plan after completion of 250 hours of service
  • 50% off package sales and merchandise
  • Alcohol purchases (wine and cocktails) are 25% off during non-shift purchase
  • Food purchases are 50% during shift meal break and 25% off during non-shift meal break.
  • Coworker and one guest are entitled to unlimited draft beverages during non-work hours
  • Weekly beer stipend

Monday Night Brewing is an equal opportunity employer. We are committed to recruiting, training, compensating, and promoting our co-workers regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender, or any other protected class as required by applicable law. 

At Monday Night, we are dedicated to reflecting the diversity found in the communities we serve. Inclusion is at the heart of why we started a brewery and is echoed in our company's purpose: “To deepen relationships over some of the best beer in the country.”

Monday Night Brewing is an E-Verify® registered Employer. E-Verify® is a registered trademark of the U.S. Department of Homeland Security www.dhs.gov/E-Verify

About the Company

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Monday Night Brewing