DescriptionHyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.
We're a company driven by growth, innovation, and people. At HCA, you'll find opportunities to build new skills, expand your career, and make a real impact-while working in a diverse, inclusive, and values-driven environment. We're proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.
If you're looking for a fast-paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.
WHAT YOU WILL DO The Sr. HR Operations Associate coordinates and supports employee and contingent workforce onboarding processes while assisting with HR operations, compliance, and administrative activities. Serving as a key point of contact for employees, hiring managers, HR partners, and external vendors, this role helps ensure timely onboarding, relocation coordination, Day One readiness, and a positive employee experience through effective organization, follow-up, and cross-functional coordination. The position also supports HR documentation, policy administration, compliance tracking, reporting, and practical process improvements to promote consistency, accuracy, and operational efficiency.
HOW YOU WILL MAKE AN IMPACT 1. Employee Onboarding Experience
- Serve as a key HR point of contact and resource for coordinating employee onboarding from pre-employment activities, including background checks, start-date communication, and document collection, through onboarding tasks such as I-9 verification, badge creation, system photo upload, and workflow completion.
- Track onboarding readiness items, follow up on pending actions, resolve routine onboarding questions or issues, and escalate complex or sensitive matters as appropriate.
- Coordinate onboarding handoffs across Irvine, Dallas, and Atlanta locations by partnering with hiring managers, Executive Assistants, IT, Security, Facilities, and other internal teams to support workspace setup, equipment delivery, system access, IT setup, and Day One readiness.
- Assist with and serve as a backup for new hire orientation facilitation, including coordinating logistics and supporting a consistent, welcoming introduction to HCA.
- Monitor onboarding activities and collect feedback to help identify practical improvements to the employee onboarding experience.
- Coordinate relocation-related onboarding support by serving as a day-to-day liaison between relocating candidates, employees, hiring managers, and relocation vendors; track related activities, respond to routine questions, and escalate issues as needed.
2. Contingent Workforce Lifecycle
- Serve as a key HR resource for coordinating contingent workforce pre-onboarding, onboarding, and offboarding activities with internal stakeholders and external partners.
- Process system profile setup and help ensure required contingent worker information, documentation, and access-related steps are completed accurately and timely.
- Coordinate onboarding handoffs across Irvine, Dallas, and Atlanta locations by partnering with hiring managers and Executive Administration to support equipment provisioning, system access, workspace setup, and Day One readiness.
- Track readiness items, follow up on pending actions, resolve routine onboarding or offboarding issues, and escalate complex matters as appropriate.
- Monitor contingent workforce onboarding and offboarding activities and collect feedback to support consistency, process accuracy, and practical workflow improvements.
3. HR Operations & Process Improvement Support
- Assist with creating and updating training materials, employee communications, onboarding resources, and HR process documentation.
- Administer assigned HR operational processes, including invoice coordination, vendor payment initiation, month-end accrual support, audit support, reporting, compliance tracking, and administrative support across the HR function.
- Maintain and update HR policies, procedures, job aids, process documentation, employee-facing resources, and HR SharePoint content to help ensure information is accurate, current, and aligned with established processes.
- Track and report volunteer time off activity while supporting employee engagement, community involvement, and HR initiatives that enhance the employee experience.
- Review HR records, documentation, and recurring p