Job Description
Description
Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
Summary:
- Serves as the primary front-office representative for the department, providing exceptional customer service to staff, leaders, applicants, visitors, and contractors. This role supports a wide range of functions including recruitment, onboarding, employee relations coordination, benefit and leave administration, HRIS updates, and general administrative support while ensuring efficient day to day operations of the HR Office.
Responsibilities:
- Recruitment and Onboarding
- Support applicant communications and candidate flow in ATS
- Process and screen new applicants
- Coordinate new employee data collection and verification of required documentation needed to clear candidate to start, including credential verification
- Pre-employment screening ie, background, reference,
- Prepare new employee files.
- Prepare new employee orientation packets ie. Benefits, parking, perks etc.
- Support orientation logistics and materials (ie. coordination, set up, policy review, benefits)
- Assists Employee Health with the entering of New Employees in OHM.
- New Hire reporting
- I-9 processing -Verifies documentation and expiration date for I9 Visa.
- E-verify
- Front Office Customer Support and HR Administration:
- First point of contact, providing courteous, timely, and accurate assistance to all visitors, staff, and callers
- Manage HR inbox, phone line, and reception area activities
- Maintain personnel files (electronic and physical) compliant with legal and organizational standards
- Mail sending, receipt & distribution
- Customer service functions- Face of the office, telephones, taking messages, and responding to inquiries.
- Completes monthly birthday cards or other correspondence/communications.
- Manage employment verification and support documentation request
Promotes professional image of the hospital and HR department:
Employee Relations and HR Programs
- Schedule employee meetings and follow ups as directed by HR leadership
- Maintain confidentiality of sensitive information and situations
- Support events and activities, recognition initiatives, engagement events, ie birthdays, service, holidays, DEI observance
- Other department activities:
- Maintains PESP files
- Assist in processing employee transactions, including new hires, terminations, status changes, etc.
- Badging & Parking System Administration, issuance, updates, changes, reprints etc.
- Leave Administration
- Assists with Open Enrollment.
- Supply ordering, office organization, and maintenance of HR forms and resources
Other information:
- EDUCATION
- High School Graduate or equivalent
- EXPERIENCE
- 6 months Human Resources experience preferred
- LICENSURE/REGISTRATION/CERTIFICATION
- None
- OTHER SKILLS AND QUALIFICATIONS
- Proficient typing and computer skills with word processing and spreadsheet applications. Experience in a Windows environment required.
- WORK ENVIRONMENT
- Normal office environment, frequent use of keyboard and computer programs which hospital provides training.
- PHYSICAL REQUIREMENTS
- Primarily sedentary with frequent standing, walking and reaching. Talking, hearing, and visual acuity required.
- AGE SPECIFIC SERVED
- n/a
Job Details
Legal Employer: Lenoir Health
Entity: UNC Lenoir Health Care
Organization Unit: Human Resources
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: LENOIR MEM
Exempt From Overtime: Exempt: No
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.