Sr IT Business Analyst

Job Title: Sr IT Business Analyst
Job ID: 27824
Location: 7000 Central Ave NE, Minneapolis Minnesota 55432-3568
Duration: 12 Months
Payrate Rate: $60-65.00/hr. on w2

Job Description:
HM's Top Needs:

1. Lead business analysis strategy, requirements management, business process transformation, and solution definition for strategic Salesforce initiatives.

2. Translate business needs into user stories, acceptance criteria, process flows, and functional requirements.

3. Support Salesforce CRM consolidation, integrations, data migration, reporting, and analytics initiatives.

Education Required: Bachelor's degree in IT, Business, Engineering, or related field.

Years’ Experience Required:

5+ years of business analysis experience supporting enterprise applications and transformation programs.

3+ years of Salesforce experience, preferably Sales Cloud, Service Cloud, or Health Cloud.

Will the contractor be working 40 hours a week? If not, weekly estimate? Yes

Does this person need to be on site? If so, full time or part time? Part-time is acceptable.

Key Responsibilities

- Lead business analysis strategy, requirements management, business process transformation, and solution definition for strategic Salesforce initiatives.
- Drive current-state and future-state process analysis, business capability mapping, and operating model harmonization across Client and acquired businesses.
- Translate business needs into user stories, acceptance criteria, process flows, and functional requirements.
- Partner with business and IT teams to standardize and harmonize processes across organizations.
- Support Salesforce CRM consolidation, integrations, data migration, reporting, and analytics initiatives.
- Facilitate workshops, backlog refinement, stakeholder alignment, and decision-making sessions.
- Drive UAT, solution validation, deployment readiness, and business adoption activities.
- Manage risks, dependencies, and change impacts across multiple workstreams.
- Champion Agile and business analysis best practices.

Required Knowledge & Experience
- Bachelor's degree in IT, Business, Engineering, or related field.
- 5+ years of business analysis experience supporting enterprise applications and transformation programs.
- 3+ years of Salesforce experience, preferably Sales Cloud, Service Cloud, or Health Cloud.
- Strong expertise in requirements management, business process design, backlog management, and Agile delivery.
- Experience with enterprise integrations, data migration, and large-scale CRM transformation initiatives.
- Strong stakeholder management, facilitation, communication, and problem-solving skills.

Key Skills
- Salesforce Platform (Sales Cloud, Service Cloud, Health Cloud, and Experience Cloud)
- Business Process Analysis & Transformation
- Requirements & User Story Management
- Salesforce Integrations & Data Migration
- Agile / Scrum Delivery
- Stakeholder Management & Workshop Facilitation
- UAT & Solution Validation
- Jira DevOps
- Cross-Functional Leadership
- Communication & Problem Solving