To design, implement, secure, maintain, and optimize the company's large-scale network and IT infrastructure, ensuring high availability, security, and performance. To work with the IT operations team to manage security and compliance, and collaborate cross-functionally to ensure that IT systems are aligned with business goals. To provide expert-level support, incident response, and continuous improvement of the network environment.
Lead and mentor the IT operations team, enhancing technical skills and incident response. Collaborate closely with production, management, and cross-functional teams to ensure IT systems meet business and operational requirements. Coordinate IT priorities with departmental leaders to support company goals.
Design, set up, configure, and maintain secure, scalable, and redundant network infrastructures (WAN, LAN, VLAN, VPN) for large enterprises. Perform regular maintenance on servers (physical/virtual, Windows/Linux) and network equipment (upgrades, patching, monitoring, troubleshooting). Configure, manage, and troubleshoot firewalls (Cisco, Palo Alto, Fortinet) and security devices (IPS/IDS, VPN). Set up, manage, and optimize wireless networks and access points (Cisco, Ubiquiti, Aruba).
Oversee daily data center operations (hardware, networking, storage) and overall IT infrastructure (network, servers, storage). Ensure maximum uptime, scalability, and security of infrastructure components. Manage enterprise databases (SQL Server, MySQL, Oracle) for performance and optimization.
Develop, implement, and enforce IT security policies and best practices. Manage data protection, access control, and cybersecurity measures. Ensure compliance with industry standards and regulations (e.g., ISO 27001, GDPR). Conduct security audits and compliance assessments.
Continuously monitor network, server, and access point performance. Proactively optimize network speed, reliability, and security. Maintain accurate and up-to-date network documentation (configurations, diagrams, inventory).
Lead response to network incidents, conduct root cause analysis, and implement preventative measures. Provide on-call support as needed for critical issues. Ensure efficient system recovery and business continuity.
Stay current with emerging network technologies, security trends, and best practices. Propose and implement infrastructure improvements for enhanced security and efficiency. Provide technical support, training, and guidance to teams and junior staff.
Education: Bachelor's degree in Computer Information Systems, Network Engineering and Security, or a related field (Preferred). Experience: 10+ years of extensive experience in designing, setting up, and maintaining complex network infrastructures in large-scale environments. Server setup, configuration, and maintenance (physical/virtual, Windows/Linux). Firewall management and network security implementation. IT infrastructure and data center operations management. Manufacturing/Factory IT environment experience (Preferred).
Office-based role within a fast-paced environment. Must be available for on-call support to respond to after-hours emergencies. Availability to work non-core hours or overtime to complete projects or resolve critical issues without operational disruption.
Core Technical Expertise: Advanced Networking (Design, WAN/LAN/VLAN/VPN), Firewalls (Cisco, Palo Alto, Fortinet), Server Management (Windows/Linux), Virtualization (VMware/Hyper-V), Access Points (Cisco, Ubiquiti, Aruba), Database Management (SQL Server, MySQL, Oracle), High Availability/Uptime strategies. Security & Compliance: In-depth network security principles, intrusion detection/prevention, vulnerability management, monitoring tools, compliance standards (ISO 27001, GDPR). Management & Soft Skills: IT Team Leadership, Cross-functional Collaboration, Excellent Communication (English essential, Chinese Mandarin a plus), Organizational & Time Management, Problem-Solving & Troubleshooting, Incident Management, Project Management, Documentation. Fluency in Mandarin Chinese is preferred due to frequent interactions with suppliers and internal teams in Taiwan/China. Certifications (Preferred): Cisco CCNA/CCNP, CompTIA Network+, CISSP, CEH.
Today, Hon Hai / Foxconn Technology Group is the most dependable partner for joint-design, joint-development, manufacturing, assembly and after-sales services to global Computer, Communication and Consumer-electronics ("3C") leaders. Aided by its legendary green manufacturing execution, uncompromising customer devotion and its award-winning proprietary business model, eCMMS, Hon Hai has been the most trusted name in contract manufacturing services (including CEM, EMS, ODM and CMMS) in the world. Focusing on fields of nanotechnology, heat transfer, wireless connectivity, material sciences, and green manufacturing process, besides from cooperating with the establishment of the research institution for nanotech, new material, and optical electric, Hon Hai also sets up several research centers and testing laboratories for mechanism, material, electronics to conduct the services of science research and technology development worldwide. Furthermore, Hon Hai’s devotion to develop nanotech, thermal treatment, nano measure, wireless network, environmental protection, CAD/CAE, optical plating technique, precision/nano processing, SMT, and network CMOS chips, in terms, allows Hon Hai to accumulate over 55,000 patents granted worldwide by 2012. This made Hon Hai a recognized leader of innovation and technical know-how in rankings such as MIT's or IPIQ’s patent scorecard. Aside from hardware related technology research and development investment, Hon Hai also relentlessly seeks to provide customers ever fuller menu of end-to-end services to choose from. Logistic planning and e-supplying system adopted for the global supply chain management, computer software development and computer programming, sales channel solutions are just some of the latest investment and involvement that have continued to gain appreciation from the worldwide customers. Hon Hai's commitment to continual education, investing in its people long term and localization globally not only leads to the deep collaborating relationships with leading institutions of higher learning, but also helps to make this Fortune Global 500 group's global operations including the largest exporter in Greater China and the second largest exporter in Czech Republic.