Sr. IT Project Manager

What We Provide

• Referral bonus opportunities     
• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays   
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability    
• Employer-matched retirement saving funds   
• Personal and financial wellness programs    
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care     
• Generous tuition reimbursement for qualifying degrees   
• Opportunities for professional growth and career advancement    
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities 

This role is hybrid, and requires up to 4 days on site in Manhattan, NY. 

What You Will Do: 

• Project & Program Delivery
•  Leads complex cross-functional projects and initiatives across multiple business lines.
• Develops project plans, schedules, resource plans, and budgets in collaboration with Product, Development, Testing, Project Sponsors, Finance, and executive stakeholders. 
• Coordinates project teams to identify issues, risks, dependencies, and opportunities for improvement.
•  Develops and implements mitigation strategies to address project risks and challenges.
• Monitors project quality and ensures deliverables meet project objectives, specifications, and stakeholder expectations. 
• Provides project management oversight, monitoring, data collection, and analytical support throughout project lifecycles.
• Supports business process reengineering initiatives and organizational transformation efforts. 
•  Portfolio Management & Reporting
•  Compiles and distributes project information, status reports, portfolio budget expenditures, and operational capacity metrics.
•  Builds and maintains project and portfolio dashboards for technology and senior leadership review. • Tracks project budgets, resource utilization, and operational performance indicators.
•  Provides visibility into project progress, risks, dependencies, and outcomes.
•  Supports data-driven decision making through reporting, analysis, and performance monitoring. • Stakeholder Engagement & Governance  
• Partners with senior leaders, executives, project sponsors, and stakeholders to support strategic plans and objectives. 
• Maintains stakeholder accountability and alignment throughout project execution. 
• Facilitates communication across technical and business teams to support project objectives. 
• Coordinates with offshore and nearshore teams to support project execution and operational activities. 
• Supports procurement and vendor management activities to improve cost efficiency and delivery outcomes. 
• Process Improvement & Operational Excellence
•  Supports continuous improvement of project management processes, standards, and delivery practices.
• Assists with troubleshooting operational issues, developing solutions, and coordinating implementation activities.
•  Leverages technology and automation capabilities to improve transparency, reporting, and project execution.
• Applies artificial intelligence tools to automate reporting, develop dashboards, and enhance project workflows. 
• Supports organizational efforts to improve project delivery effectiveness and operational performance. • Leadership & Influence
•  Provides guidance and leadership across project teams and stakeholder groups.
• Influences project decisions through expertise, analysis, and collaboration. 
• Builds strong relationships across business and technology functions to support successful project outcomes. 
• Participates in special projects and performs other duties as assigned. 
• Participates in special projects and performs other duties as assigned.

Education:
Bachelor's Degree in Information Technology or a related field, or equivalent related experience required

Work Experience:

• Minimum of five (5) years of project management experience leading cross-functional projects . required

• Minimum of three (3) years of experience working within healthcare environments, preferably supporting provider or payer organizations . required

• Knowledge of Project Management Institute (PMI) methodologies and frameworks . required

• Experience applying project management methodologies and managing project goals, schedules, and outcomes . required

• Proficiency with project management tools such as Asana or Smartsheet . required

• Strong understanding of software-as-a-service platforms, cloud environments, system integrations, DevOps practices, and change and release management . required

• Basic understanding of data architecture, data flows, and extract, transform, and load (ETL) processes . required

• Demonstrated stakeholder management experience and ability to establish effective cross-functional relationships . required

• Experience leveraging artificial intelligence tools to automate reporting, develop dashboards, and improve project transparency and workflow efficiency . required

• Experience coordinating offshore and nearshore teams to support project execution and operational activities . required

• Project Management Professional (PMP) certification preferred

• Certified ScrumMaster (CSM) certification preferred