Administrative Skills, Backlog Prioritization, Behavioral Health, Cadence, Calendar Management, Compensation and Benefits, D Programming Language, Documentation, Ecosystems, Employee Assistance Plan, Frequently Asked Questions (FAQ), Help Desk, Identify Issues, Leadership, Logistics, Manila, Microsoft Excel, Microsoft PowerPoint, Microsoft Product Family, Microsoft SharePoint, Onboarding, Problem Solving Skills, Process Development, Quality Assurance, Quality Control, Quality Management, Reporting Dashboards, Reporting Skills, Scalable System Development, Standard Operating Procedures (SOP), Support Documentation, Team Player, Time Management
Description
Sr. L&D Systems Contractor
Location: Remote (U.S.)
Employment Type: 1099 Contract (project-based; hours per week based on scope; potential extension based on business need)
Salary: Starting at $65.00 p/hr
Date Posted: 04-17-2026
About the Role
Clarvida is seeking an experienced Learning & Development contractor to run and scale our learning operations ecosystem and accelerate multiple active programs. This role is ideal for a hands-on L&D operator who can administer an LMS, deliver high-quality learner support, operationalize onboarding programs, and manage CEU offerings with audit-ready rigor. You will partner closely with U.S.-based People leaders and our Manila People Development team to ensure consistent execution, clear reporting, and a strong employee learning experience.
Relias LMS Administration & Learning Operations (Day-to-Day Ownership)
- Serve as a primary administrator for Relias: user management, learning assignments, learning paths, automations, reporting, and troubleshooting.
- Manage the end-to-end lifecycle of course publishing and training plan updates (including rapid turnaround requests).
- Maintain learner support channels (e.g., learning helpdesk / shared inbox), triage issues, and ensure timely resolution with clear escalation paths.
- Build and maintain operational documentation: SOPs, job aids, “how-to” guides, and a centralized knowledge hub for learning content and FAQs.
Continuing Education (CEUs) & Learning Program Administration
- Administer CEU programs end-to-end: calendar planning, session logistics, learner communications, completion tracking, documentation support, and reporting.
- Coordinate with clinical and compliance stakeholders to ensure CEU offerings are accurate, well-governed, and audit ready.
- Create repeatable processes for CEU evidence tracking, certificates, and participation analytics.
Program Reporting & Dashboards (Execution Transparency)
- Produce operational reporting and executive-ready updates on:
- Onboarding completion and readiness
- Learning assignment completion and compliance
- CEU participation and documentation health
- Learner support volumes, themes, and resolution performance
- Partner with U.S. leadership and Manila team members to standardize reporting cadence and improve insight quality.
How You’ll Collaborate (Including Manila)
- Work in a “follow-the-sun” model with the Manila People Development team (learning operations, course publishing, learner support, reporting).
- Provide clear work instructions, templates, and QA standards that enable Manila to execute at scale.
- Establish weekly operating rhythms (prioritization, backlog review, escalations, and throughput management) across time zones.
Required Qualifications
- 5+ years of hands-on Learning Operations / L&D program administration experience (healthcare, behavioral health, or multi-site environments strongly preferred).
- Demonstrated experience administering Relias (or comparable LMS) with comfort in automations, learning paths, and reporting.
- Experience administering CEU programs or regulated training environments with audit expectations.
- Experience scaling onboarding programs across multi-site organizations.
- Strong operational discipline: documentation, process design, quality control, and stakeholder communication.
- Advanced proficiency in Microsoft 365 (Teams, SharePoint/OneDrive, Excel, PowerPoint); comfort working in distributed teams.
Preferred Qualifications
- Experience working with offshore/shared-services teams and designing execution playbooks that scale.
Compensation & Benefits
Contractor Engagement:
• Competitive hourly or project-based compensation commensurate with experience
• Flexible remote work environment
• Opportunity for contract extension based on business need and performance
All Employees (if converted to employee status in the future):
• 401(k)
• Employee Assistance Program (EAP)
• Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment
(*Benefits may vary by state or county and eligibility status)
Work Location
Remote (U.S.) with collaboration across U.S. and Manila time zones. No travel required.
Employment Type
Contract (project-based; hours per week based on scope; potential extension based on business need)
How to Apply
If you are a hands-on L&D operator with strong LMS administration experience and a passion for building scalable, audit-ready learning systems, click “Apply Now” to join Clarvida as a Learning & Development Systems & Programs Contractor.
About Clarvida
Clarvida’s success is built on the strength of our people and a shared commitment to improving lives and communities. We empower employees to bring their full potential to their work while delivering outcome-driven, person-centered services.
Learn more: http://www.clarvida.com/mission-vision-and-values/
See other opportunities: https://www.clarvida.com/working-at-clarvida
Equal Opportunity Employer
Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.
Fraud Alert
Clarvida never charges fees to apply. Official communication regarding job opportunities will only come from authorized @clarvida.com email addresses, notifications@jobvite.com, or verified LinkedIn profiles associated with Clarvida email accounts.
Keywords
Learning & Development Contractor, Learning Operations, LMS Administrator, Relias Administrator, CEU Program Administration, Onboarding Programs, Talent Enablement, Multi-site Learning, HR Learning Systems, Clarvida Careers