Sr Legal Receptionist & Switchboard.MS Ops Onsite

This role supports a busy legal office environment by providing reception, administrative support, hospitality services, and exceptional customer service to clients, attorneys, paralegals, and staff.

Responsibilities

• Meet and greet all visitors and employees professionally while maintaining a welcoming front office environment.
• Answer, screen, and direct incoming calls using proper phone etiquette and professional communication skills.
• Schedule meeting and conference rooms, ensuring rooms are prepared with supplies, beverages, and video conferencing equipment before meetings.
• Perform clerical and administrative duties including preparing documents and correspondence, maintaining files and calendars, scheduling appointments and meetings, and assisting with legal office procedures and terminology as required.
• Manage calendars and assist with meeting deadlines.
• Monitor staff whereabouts to appropriately handle calls, visitors, and inquiries.
• Maintain visitor and guest security procedures and assist with tracking company property such as ID badges and phones when necessary.
• Maintain the appearance and cleanliness of the lobby, workspaces, and supply areas.
• Order and organize office supplies and assist with light hospitality duties including coffee, water, and food orders.
• Serve as a concierge resource for guests, clients, and staff regarding local restaurants, coffee shops, and nearby services.
• Build strong professional relationships with clients and employees while adapting to firm culture and expectations.
• Participate in company, community service, or firm-related events and initiatives.
• Perform additional duties and value-added services as assigned.

Requirements

• High school diploma required; Associate or Bachelor’s degree preferred.
• Minimum three (3) years of related business experience preferred, with strong preference for administrative and switchboard experience within a legal or professional office environment.
• Proficiency with Microsoft Office Suite, specifically Word and Excel.
• Excellent customer service, organizational, and communication skills.
• Professional appearance, competency, and strong email and phone etiquette.
• Ability to multitask and manage priorities in a fast-paced environment.
• Detail-oriented with the ability to work independently and maintain confidentiality.
• Comfortable working with office and technical equipment.
• Ability to lift up to 50 pounds.
• Parking currently provided but subject to change without notice.
• Available to start immediately.