1st Level Support, Analysis Skills, Business Skills, Communication Skills, Data Analysis, Data Quality, Data Sets, Decision Support, Detail Oriented, Documentation, Establish Priorities, Forecasting, Identify Issues, Leadership, Logistics, Logistics Analysis, Multiplatform/Cross-Platform, Multitasking, Operational Audit, Organizational Skills, Performance Analysis, Problem Solving Skills, Risk Analysis, Supply Chain, Supply Chain Management, Time Management, Transportation Routing, Trend Analysis, Tuition Fees, Warehousing
Job Description:
Responsibilities will include, but are not limited to:
- Monitor daily outbound transportation activity to ensure accurate execution across all shipments, including -
o Tracking shipments from pickup through final delivery
o Identifying and resolving delivery exceptions and service issues
o Coordinating with internal teams and external partners to maintain service levels
- Analyze operational performance and identify trends, risks, and opportunities for improvement, including -
o Reviewing shipment, routing, and delivery data to support decision-making
o Providing regular updates and insights to leadership
o Supporting forecasting and planning efforts based on volume and operational trends
- Support resolution of logistics issues and inquiries, including -
o Assisting with troubleshooting transportation and delivery issues
o Providing timely updates and communication to stakeholders
o Partnering with internal teams to support issue resolution and follow-up
- Provide first-level support for logistics systems, including -
o Assisting with basic troubleshooting and issue identification within warehouse systems
o Supporting users with system questions and navigation
o Escalating system issues to appropriate teams when needed
- Support system and data integrity across logistics platforms, including -
o Maintaining and validating operational data
o Assisting with reporting development and enhancements
o Ensuring consistency and accuracy of key data elements
o Supporting implementation of system and process changes
- Provide support for specialized delivery programs and projects as needed, including coordination, tracking, and communication of key milestones
- Manage a high volume of work and competing priorities to ensure service level expectations are consistently met
- All other duties as assigned
Qualifications
- Bachelor's degree in Logistics, Supply Chain Management, Engineering or related field preferred
- Minimum of three (3) years of experience in Logistics, Transportation, or Supply Chain preferred
- Strong analytical and problem-solving skills with the ability to interpret data and drive decisions
- Experience working with logistics, transportation, or warehouse management systems preferred
- Advanced Excel skills with experience working in large data sets preferred
- Preference given to candidates with experience in reporting and data analysis
- Excellent organizational, time-management, prioritization, and multi-tasking skills
- Strong attention to detail and ability to maintain accurate documentation
- Ability to work both independently and within a team environment
- Strong communication skills with the ability to interact across all levels of the organization
- Able to translate business needs into actionable solutions
Time Type:
Full time
Job Type:
Regular
Job Family Group:
Distrib & Matls Mgmt
Location Region/State:
Missouri
Compensation Range:
Annual Salary: 58,000.00 - 63,000.00
EEO Statement:
Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.
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EEO Scholastic Policy Statement
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