Sr. Manager, Commission Program (ICM)

Sunbelt Rentals

Fort Mill, SC

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JOB DETAILS

SALARY

$130,315–$179,183.40 Per Year

SKILLS

Analysis Skills, Automation, Business Intelligence Software, Business Skills, Channel Strategies, Coaching, Commission Calculation, Commission Controls, Communication Skills, Compensation and Benefits, Construction, Continuous Improvement, Cross-Functional, Customer Acquisition, Data Management, Dental Insurance, Document Management, Documentation, Equipment Rentals, Establish Priorities, Finance, Leadership, Logic Design, Operations Processes, Oracle, Organizational Skills, Partner Sales, Problem Solving Skills, Process Improvement, Project/Program Management, Pumps, Rentals, Requirements Management, Return on Investment (ROI), Risk Analysis, SQL (Structured Query Language), Sales, Sales Operations, Scaffolding, Strategic Planning, Sustainability, System Operations, Systems Administration/Management, Systems Maintenance, Systems Scalability, Talent Management, Team Lead/Manager, Technical Leadership, Test Design, Time Management, Vehicle Fleets, Vision Plan

LOCATION

Fort Mill, SC

POSTED

1 day ago

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Key Responsibilities

ICM System Ownership & Implementation Leadership
* Serve as the functional owner of the ICM platform (e.g., Oracle, Varicent, Xactly), responsible for overall system strategy, configuration, performance and compliance
* Lead end-to-end ICM system implementation, enhancements, and upgrades, including requirements definition, design, testing, and deployment
* Partner with IT and vendors to manage integrations, data architecture, and system roadmap
* Ensure system scalability, automation, and long-term sustainability

Commission Program Strategy & Execution
* Oversee end-to-end commission operations, ensuring accurate, timely calculation and payout of incentives
* Translate complex compensation plan designs into system logic and operational processes
* Drive continuous improvement in commission processes, controls, and reporting
* Identify risks and proactively address gaps in execution or design

Leadership & Team Management
* Lead and develop a team of 2-3 professionals, including technical (ICM/system-focused) and business/project-oriented resources
* Set priorities, manage workload, and ensure high-quality deliverables across system and operational activities
* Provide coaching and development to build both technical and business acumen within the team
* Foster a culture of accountability, collaboration, and continuous improvement

Cross-Functional Partnership & Business Engagement
* Act as a strategic partner to Sales, Finance, and HR leadership on commission matters
* Gather and translate business requirements into scalable system and process solutions
* Drive alignment across stakeholders on plan design, system capabilities, and operational timelines
* Communicate program changes, system updates, and impacts clearly to leadership and end users

Strategic Planning & Insights
* Provide data-driven insights on commission performance, trends, and plan effectiveness
* Partner with leadership to refine compensation strategies that drive desired behaviors and outcomes
* Support annual plan design cycles, modeling, and mid-year adjustments
* Recommend enhancements that improve ROI, transparency, and seller engagement

Governance, Controls & Compliance
* Establish and maintain strong governance, audit controls, and documentation for commission processes and system configurations
* Ensure compliance with financial policies, internal audit standards, and regulatory requirements
* Support audit activities and ensure readiness through proper documentation and controls

Qualifications

Required
* Bachelor's degree in Finance, Business, Analytics, or related field
* 7-12+ years of experience in incentive compensation, sales operations, or commission program management
* Hands-on experience with ICM platforms (Oracle, Varicent, Xactly, or similar)
* Proven experience leading system implementations or major enhancements
* Demonstrated people leadership experience managing technical and business resources
* Strong analytical, problem-solving, and organizational skills
* Excellent stakeholder management and communication skills

Preferred
* Experience with large-scale ICM transformation or platform migration (e.g., Varicent to Oracle)
* Knowledge of sales compensation design and modeling
* Advanced analytics capabilities (Excel, SQL, BI tools)
* Experience in complex or high-growth environments

Key Competencies
* Strategic leadership and ownership
* Cross-functional influence and partnership
* Technical fluency in ICM systems and data flows
* Execution excellence and operational rigor
* Process optimization and continuous improvement
* Talent development and team leadership

Success Measures
* Accuracy and timeliness of commission calculations and payouts
* Successful delivery of ICM implementation milestones
* System performance, stability, and user adoption
* Stakeholder satisfaction and trust
* Scalable, efficient commission processes
* Measurable alignment of compensation programs with business outcomes

Base Pay Range: $130,315.00 - 179,183.40

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards

You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):

12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day

Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.

About the Company

Sunbelt Rentals

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