The Senior Manager, Communications & Change Management leads change strategies and communications for high-impact initiatives within the Operational Readiness team, focusing on innovation, automation, and operational enablement.
They develop and execute communication plans, create diverse materials, and translate complex changes into clear messages to support adoption.
The role involves partnering across functions, influencing stakeholders without direct authority, and managing multiple priorities in a fast-paced environment.
Leading and developing the communications team, they use feedback and metrics to improve effectiveness.
Success is measured by stakeholder understanding, smooth adoption, and integrated workstreams.
Requirements include 8+ years supporting complex initiatives, strong communication skills, change management experience, and stakeholder influence. Preferred qualifications include 10+ years in healthcare or corporate settings, PROSCI certification, and experience with innovation initiatives.
CVS Health offers a world of promising job opportunities across a diverse range of careers in everything from corporate and pharmacy roles to retails positions. No matter where you work at CVS Health, your unique skills, talents and abilities are welcome and valued. We recognize and reward greatness and want our employees to know their work is making a difference in the lives of millions. Join us today. Together we can continue making innovative, high-quality health and pharmacy services safe, affordable and accessible – for all.