Sr Manager, Facilities Maintenance Operations (Charlotte, NC, US)

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• Oversee and lead all aspects of facilities maintenance for Eastern Region and spoke stations. Manages planning efforts, including project forecasting, budgeting, operations, service contracts, space management, safety and compliance under the guidance of the Director, Tech Ops 
• The role is a part of the Facilities Maintenance team within our Technical Operations group. 

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Monitor and prioritize projects to ensure that all essential support systems are functional 
• Act as the company subject matter expert on all building support systems including Fire Suppression, Baggage Handling System, Pre-Conditioned Air, kVAs, Jetbridges, etc. on-call 24/7/365
• Project expenditures of repairs over short-, medium- and long-term occupancy of premises
• Develop and identify project timelines, goals and accepts escalation of technical problems from key stakeholders
• Build annual capital and management plans for each facility
• Manage the Request For Proposal (RFP) process and negotiate new and existing vendor maintenance service contracts
• Partner with Corporate Real Estate, Finance, Local Airport Authorities and station management to share information and collaborate on projects/initiatives, develop standards/procedures and maintain consistencies
• Identify and achieve cost savings and increased efficiency opportunities through maximized utilization of suppliers
• Apply (PM) Preventative Maintenance schedules and ensure FM team documents work and assets they are accountable to maintain. Oversees schedules, tracks maintenance and keeps historical records of work performed including parts, materials and labor costs
• Develop annual expense plan and monitor the budget 
• Support the deployment of learning programs including the creation of curricula and training assignments
• Lead development of timely investigative and corrective actions, proper reporting of violations or potential violations to keep management informed of the operation and progress of compliance efforts
• Work closely with labor and labor organizations according to current Joint Collective Bargaining Agreement (JCBA)
• Manage staff in numerous work locations
• Ability to effectively handle shifting priorities within a fast-paced, dynamic work environment
• Other duties as assigned

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in Facilities Management, Business, or related field, or equivalent experience 
• 5 years of leadership experience managing cross-departmental teams 
• Extensive experience in facilities operations and building systems management 
• Ability to secure U.S. Customs and Airport Authority clearances  

Skills, Licenses & Certifications

• Demonstrates the highest standards of ethics and integrity 
• Excellent leadership, coaching, and employee development skills, with demonstrated ability to manage large, diverse teams 
• Ability to think strategically and use sound judgment and initiative in making decisions that accelerate progress 
• Ability to build and facilitate relationships at all levels of the organization, both internally and externally 
• Ability to be self-directed and drive results as an action-oriented leader 
• Proven ability in project management, budgeting, and continuous improvement 
• Excellent verbal and written communication skills, with ability to clearly communicate a strategic and tactical vision to all levels within the organization and to influence stakeholders effectively 
• Flexibility to travel 2-3 days per week and adapt to shifting priorities 

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.