Description
Who We Are
Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.
We Take Care of Our People
Along with competitive pay, as an employee of HCA, you are eligible for:
• Medical, dental, and vision plans with no-cost and low-cost options
• Annual employer HSA contribution
• 401(k) matching and immediate vesting
• Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level:
o Associate / Sr. Associate: $350
o Manager / Sr. Manager: $600
o Director: $800
o Executive Director: $900
o VP or Above: $1,000
• 100% employer-paid life and disability insurance
• No-cost health and wellbeing programs, including a gym benefit
• Six weeks of paid parental leave
• Paid Volunteer Time Off, plus a company donation to a charity of your choice
What to Expect
The Sr. Manager, Fraud Analytics and Dealer Monitoring is responsible for developing, leading, and continuously enhancing enterprise fraud analytics and dealer monitoring capabilities across the full fraud lifecycle-prevention, detection, investigation support, and control optimization. This role designs and governs a comprehensive dealer performance and risk monitoring framework, establishes early warning indicators and escalation protocols, and delivers executive-ready dashboards, reporting, and insights spanning credit performance, booking quality, funding exceptions, policy adherence, confirmed fraud, and loss outcomes. Partnering closely with Sales, Consumer Credit/Origination, Servicing, Compliance, Investigations, Digital/Data teams, and OEM stakeholders, this role translates complex, multi-source signals into actionable strategies that reduce fraud and repurchase exposure, improve time-to-detect, and strengthen dealer network health. This role also measures control effectiveness (e.g., hit rates, false positives, model/rule drift, and prevented loss estimates), drives continuous tuning and emerging-scheme response, and mentors an analytics team to deliver scalable, data-driven solutions using modern analytics and AI/ML where appropriate.
What You Will Do
1. Analytics & Insights
• Lead the development, prioritization, and socialization of fraud-prevention insights that connect dealer behaviors to downstream outcomes (e.g., early default, loss severity, repurchase exposure), enabling earlier intervention and measurable risk reduction.
• Oversee and drive the creation of executive-ready analytics, reporting, and compelling, evidence-based narratives for leadership and field teams by synthesizing signals across underwriting, funding, servicing, and investigations into "what happened, why it happened, and what to do next" storylines.
• Incorporate investigation, servicing, and other multi-source risk signals into analytics deliverables to strengthen fraud detection, support case triage, and improve decision-making.
• Measure and communicate effectiveness of fraud controls and monitoring enhancements (hit rates, false positives, time-to-detect, prevented loss estimates), and drive continuous tuning based on observed drift and emerging schemes.
• Partners with Digital/Data teams to advance scalable fraud analytics capabilities and support the use of modern analytics, machine learning, and AI where appropriate.
2. Dealer Performance & Risk Monitoring
• Design, implement, and oversee a comprehensive dealer monitoring framework covering credit performance, fraud risk, operational risk, compliance, and profitability.
• Establish early warning indicators (EWIs) and esc