Job Description:
McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonalds means thinking big and preparing for a career that can have influence around the world.
At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements.
Department Overview:
The Senior Manager, Internal Audit - Quality Assurance, Audit Operations & Methodology is a leader within the Global Internal Audit (GIA) function responsible for supporting the quality, consistency, and operational effectiveness of global audit delivery. This role assists in the development, execution, and continuous enhancement of GIA methodology, reporting standards, audit operations processes, integration with the Enterprise Risk Management (ERM) function, and the function's Quality Assurance & Improvement Program (QAIP).
The Senior Manager partners closely with the Director of Internal Audit, GIA leadership, and business stakeholders to help ensure a high-quality, risk-aligned audit function that adheres to IIA Standards, regulatory expectations, and organizational objectives. The role also supports audit learning and development initiatives to strengthen professional capabilities and promote a consistent global audit approach.
Duties:
Quality Assurance & Professional Standards:
Support the design, execution, and ongoing enhancement of the Quality Assurance & Improvement Program (QAIP) in alignment with IIA Standards.
Perform internal quality reviews of audit engagements, reporting, and workpapers to ensure consistency, accuracy, and compliance with audit methodology; document results and identify themes and areas of opportunity.
Coordinate external quality assessments, lead remediation efforts, and support follow-up activities to drive continuous improvement.
Help monitor emerging audit standards, regulatory expectations, and best industry practices; support updates to audit guidance, methodology, tools, and training materials.
Audit Methodology, Reporting & Governance:
Maintain the Audit Process Manual which includes methodology, templates, guidance, and reporting standards across the audit lifecycle; coordinate updates, support enhancements as directed by audit leadership, and challenge the further enablement of technology.
Support consistent audit practices by assisting audit teams in applying professional standards, company policies, and department objectives; identify issues and escalate.
Help design modernized, high-quality GIA reporting-including executive dashboards, Audit Committee materials, and enterprise insights; perform quality checks to ensure accuracy, clarity, and consistency.
Audit Operations & Execution Leadership:
Support operational excellence across the audit process by coordinating and executing activities related to risk assessment, audit planning, resource management, scheduling, and tracking progress against audit plan; identify issues or variances.
Challenge current audit tools and technology to improve effectiveness and efficiency.
Risk Assessment & Strategic Alignment:
Support GIA risk assessment and planning processes, ensuring alignment with ERM.
Ensure audit programs and processes remain aligned with the global risk profile and strategic audit plan.
Provide insights and recommendations on internal control trends, emerging risk themes, and function-level strategy.
Talent, Learning & Development:
Initiate feedback surveys, aggregate results, and identify areas of opportunities to strengthen our global audit team.
Coordinate the Internal Audit training curriculum, ensuring alignment with industry regulations and foundational gaps identified through quality programs and feedback surveys.
Facilitate a culture of integrity, inclusion, continuous learning, and excellence.
Qualifications:
Compensation:
Additional Information:
McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
This job posting is for a position in a Restaurant owned by an independent franchisee, we are responsible for all employment related matters in the Restaurant including among other things , setting any requirements for the job and all decisions concerning hiring, firing , discipline, supervision, staffing and sheduling. If you are hired for the job posting, the independent franchisee and not McDonald's Corporation will be your employer.