Sr. Manager, Internal Controls Consulting

You Role

The Internal Controls team is responsible for designing, testing, and maintaining Blue Shield of California's enterprise internal control framework - covering 700+ controls across financial, operational, and compliance processes - and for partnering with business leaders to close control gaps and strengthen governance. The Senior Manager, Internal Controls will report to the Director, Internal Controls. In this role you will lead a team of Consultants and Seniors across to oversee control assurance (methodology, testing, attestations, and remediation oversight) and control advisory (process assessments, control design, and framework enhancements) work, flexing across both as business priorities require, to deliver a risk-based, sustainable control environment.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a Bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• Requires a minimum of 8 years of prior relevant experience in public accounting, internal audit, and/or SOX/internal controls consulting
• Requires 4 years of prior people management experience with direct responsibility for supervising, coaching, and evaluating direct report
• Demonstrated 8 years of experience in internal controls, risk, audit, or compliance, including at least 3 years of people-management and portfolio delivery
• Led multiple control assessment or testing engagements per year across at least 2 departments, ensuring consistent methodology, evidence standards, and reporting
• Strong understanding of internal controls frameworks (e.g., COSO, SOX) and the ability to leverage that knowledge to make effective advisory recommendations
• Skill in collecting and analyzing complex data, evaluating information and systems, and drawing logical conclusions under tight deadlines
• Active certification in CPA, CIA, or CISA preferred
• Experience in the healthcare industry, specifically Medi-Cal and Medicare, preferred

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week. Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

Your Work

In this role, you will:

• Lead a team and set expectations for engagement delivery, quality, and timeliness
• Own methodology, final quality review, influence resolution with senior leadership, manage escalation, and annual delivery for your portfolio of controls or assessments
• Lead risk assessments across assigned areas and drive the Internal Controls annual plan and priorities
• Oversee end-to-end control assessments and/or testing, including scoping, testing approach, evidence evaluation, and documentation standards
• Review workpapers and deliverables and ensure conclusions, observations, and recommendations remain evidence-based, complete, and consistent
• Approve observations and remediation plans and monitor timely completion and closure across the portfolio
• Communicate portfolio themes, risk impacts, and high-impact issues to senior leaders, and support CFO, ELT, and Audit Committee reporting as needed
• Partner with process owners across the organization to remove barriers, improve control design, and accelerate sustainable remediation
• Oversee the annual testing and attestation program and remediation oversight
• Lead end-to-end process assessments, including process mapping, control design, and readiness reviews, and own assessment quality along with policy and training enhancement recommendations
• Flex across testing and advisory work as priorities shift, ensuring the right resources and expertise are applied to each engagement
• Support AI and automation initiatives, helping the team and business partners design controls with appropriate human-in-the-loop oversight
• Provide mentorship, coaching, and performance management to Consultants, Seniors, and Experienced Professionals to strengthen their professional growth and delivery capability

Your Work

In this role, you will:

• Lead a team and set expectations for engagement delivery, quality, and timeliness
• Own methodology, final quality review, influence resolution with senior leadership, manage escalation, and annual delivery for your portfolio of controls or assessments
• Lead risk assessments across assigned areas and drive the Internal Controls annual plan and priorities
• Oversee end-to-end control assessments and/or testing, including scoping, testing approach, evidence evaluation, and documentation standards
• Review workpapers and deliverables and ensure conclusions, observations, and recommendations remain evidence-based, complete, and consistent
• Approve observations and remediation plans and monitor timely completion and closure across the portfolio
• Communicate portfolio themes, risk impacts, and high-impact issues to senior leaders, and support CFO, ELT, and Audit Committee reporting as needed
• Partner with process owners across the organization to remove barriers, improve control design, and accelerate sustainable remediation
• Oversee the annual testing and attestation program and remediation oversight
• Lead end-to-end process assessments, including process mapping, control design, and readiness reviews, and own assessment quality along with policy and training enhancement recommendations
• Flex across testing and advisory work as priorities shift, ensuring the right resources and expertise are applied to each engagement
• Support AI and automation initiatives, helping the team and business partners design controls with appropriate human-in-the-loop oversight
• Provide mentorship, coaching, and performance management to Consultants, Seniors, and Experienced Professionals to strengthen their professional growth and delivery capability