Sr Manager, IT Project Manager

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

Role Overview 

The IT Project Manager supports one or more technology projects within the Fidelity Health Technology portfolio, partnering with engineering/technology, product and program leaders to translate strategy into executable plans and ensure committed outcomes are delivered through modern iterative delivery practices. ​Planning, tracking, and managing project work including dependencies, risks, releases and status updates.​ Accountable for assessing and determining project prioritization and ensuring project delivery. ​By modeling Fidelity leadership behaviors and adaptive ways of working, help evolve and sustain an innovative, collaborative culture. 

Key Responsibilities 

Planning and Coordination 

• Responsible for the management of the overall project scope, objectives, and roadmaps of multiple projects of low to medium size or complexity, or a single project of high visibility complexity and/or risk. 

• Partner with product, program, and technology leaders to create plans, identify risks and dependencies, and release schedules. 

• Maintain project documentation and ensure transparency through structured communication channels.  

Execution and Delivery Management 

• Manage events and routines to support backlog prioritization, planning, and execution across technology projects/bodies of work  

• Track and report delivery health to stakeholders using leading and lagging indicators.  

• Facilitate trade-off discussions using empirical delivery data to ensure milestone achievement.  

• Drive shared accountability for delivery against capacity, quality standards, and business value.  

• Identify, manage, and communicate risks and dependencies.  

• Coordinate internal and external communications and training plans to support project execution. 

Continuous Improvement and Predictability 

• Implement and refine delivery processes using data insights and historical trends to improve predictability and efficiency.  

• Optimize workflows and work sequencing for continuous delivery and reduced context switching.  

• Identify lifecycle-based strategy updates and improvement 

Technology and Quality Oversight 

• Motivate and guide teams with a clear vision and purpose, fostering ownership and accountability.  

• Support team formation, training, and continuous improvement through feedback and learning opportunities.  

Team Leadership and Culture 

• Enforce engineering excellence by managing quality standards, technical debt, incidents, and change processes.  

• Accountable for effective and integrated release management, ensuring readiness across teams, and clear communication. 

Required Skills and Qualifications 

Experience and Education 

• Bachelor’s degree in Business, Technology, or related field (or equivalent experience). 

• 5-7 years of experience in project or delivery management roles. 

• Experience supporting technology delivery teams in a large enterprise environment. 

Project and Professional Capabilities 

• Project Planning and Roadmap Development – Ability to define scope, objectives, and timelines aligned with business goals.  

• Delivery Management – Expertise in managing schedules, resources, and budgets for complex projects.  

• Risk and Dependency Management – Skill in identifying risks, managing dependencies, and ensuring release readiness.  

• Data-Driven Process Improvement – Using metrics and trends to optimize delivery predictability and efficiency.  

• Stakeholder Communication and Influence – Providing transparency and aligning diverse stakeholders.  

• Performance Monitoring and KPI Management – Tracking delivery health and reporting progress against milestones.  

• Change Leadership and Adaptability – Driving adoption of modern delivery practices and fostering innovation.  

• Iterative Delivery Frameworks – understanding of frameworks including Scrum, Kanban, SaFE, Lean, Six Sigma, etc.  

• Software Development Lifecycle (SDLC) Knowledge: Deep understanding of the phases from requirements to deployment, and the systematic implications of challenges across the lifecycle  

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.