Your Opportunity
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on-site in the specified locations: Austin, Westlake, Orlando.
DAFgiving360 is an independent nonprofit organization created to increase charitable giving in the U.S. We offer a donor-advised fund program and related philanthropic tools and guidance that empower donors to incorporate charitable planning into their everyday lives and make a bigger difference in the world. Since our founding in 1999 as an 501(c)(3) public charity, DAFgiving360 donors have recommended over $50 billion in grants to more than 295,000 charities.
DAFgiving360 has entered into a services agreement with Charles Schwab & Co., Inc. for administrative and other services, including human resources. This position will be an employee of Charles Schwab & Co., Inc. and will be subject to its policies and procedures but will report to and be accountable to DAFgiving360 for day-to-day activities.
Your opportunity:
The Senior Manager, Knowledge Management/Content Strategist on DAFgiving360's Knowledge Management team is responsible for creating and implementing a strategy to foster the flow of knowledge across the organization while supporting users of the knowledge center, our internal resource for business information including procedures, product information and organizational resources.
The Senior Manager will own phases of the donor journey, anticipate and develop knowledge experiences, and ensure the accuracy of existing content while project managing new content in support of the DAFgiving360 strategy. The Senior Manager will constantly evaluate the effectiveness of the knowledge management program and recommend improvements to meet both current and future needs.
What you'll do:
What you have
Skills you bring:
Preferred Qualifications
Additional Attributes