Sr Manager, Labor Relations

Job Summary:

About the Role & Team

We are a dynamic fast-paced team supporting Disney Experiences (DX)! We are hiring for a Sr. Manager, Labor Relations (Arbitration & Charges) based out of Lake Buena Vista, FL. This position serves as the primary Company advocate in arbitrations and unfair labor practice charges filed with the NLRB. This position also assists with leading a team of Labor Relation professionals in the day-to-day administration and interpretation of site-specific collective bargaining agreements through consultations, grievances and resolution of labor-management issues. The role requires prior first-chair experience representing and advocating on behalf of management in arbitrations or similar hearings, mediations, and before administrative agencies.

What You Will Do

• Manage case load for arbitrations across the WDW & DLR labor relations team, including striking panels, maintaining case dockets, and providing regular reporting on pending matters.
• Track arbitration outcomes and maintain a database of arbitrator decisions; manage timelines to ensure efficient disposition of pending arbitration matters.
• Conduct research, fact-finding, and risk/benefit analysis to develop and lead defensive strategy for bi-coastal arbitrations.
• Serve as first-chair/primary Company advocate in WDW arbitration matters, working with external counsel as appropriate on high-impact matters across both coasts.
• Review, interpret and apply collective bargaining agreements.
• Oversee the direction of team members responsible for assessing and responding to NLRB matters, using strong written & verbal communication, strategic analysis, and advocacy skills.
• Provide management and direction to team members, including coaching and training, setting priorities and assigning work, implementing discipline, and evaluating progress towards goals.
• Responsible for timely and accurate archiving of work via a case management system.
• Perform other job-related duties as requested.

Required Qualifications & Skills

• 5+ years of leadership experience in Labor Relations, Human Resources, Legal, or equivalent (e.g. client advocacy at hearings, mediations, negotiations, and administration of Collective Bargaining Agreements)
• First-chair experience representing clients in arbitrations, negotiations, mediations, and/or agency matters
• Strong understanding of all aspects of state and federal labor and employment laws including, but not limited to NLRA, Title VII, EEO, ADA, and FMLA
• Exceptional written and verbal communication skills with the ability to develop and articulate persuasive position statements and briefs
• Ability to communicate with different audiences and represent the Company in a professional manner
• Ability to multi-task and balance numerous priorities in a fast paced, deadline oriented environment
• Proven ability to maintain confidentiality and handle highly sensitive matters appropriately.
• Proficient with Microsoft Office products and willingness to learn new systems

Education

• Bachelor''s degree, preferably in Employee Relations, Industrial Labor Relations, Business Administration, Human Resources, or equivalent field.
• JD or equivalent legal training strongly preferred.

Disability accommodation for employment applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

The hiring range for this position in Lake Buena Vista, FL is $145,900.00 to $195,600.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney''s global consumer products operations include the world''s leading licensing business; the world''s largest children''s publishing brands; one of the world''s largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disney Experiences.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

To learn more about Disney''s policies on the use of AI for candidates, click here.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.