Sr Manager, Laboratory (Lab) Tuesday - Friday 9am-7pm with Alternating Saturday's every 12 weeks. DeLand, FL – Onsite Full Time
The Senior Manager, Lab Operations is responsible for leading day-to-day technical and operational functions within the laboratory, ensuring smooth execution of processes, regulatory compliance, and teammate development. This role provides hands-on leadership for laboratory teams and serves as a bridge between frontline operations and senior leadership. The position reports to the Director, Laboratory Operations. Key Responsibilities: Operational Leadership
Oversee assigned laboratory lanes to ensure they meet performance, quality, and financial targets.
Monitor data and key performance metrics to make informed decisions about staffing, resources, and workflow.
Support standardization of processes, policies, and procedures to ensure compliance with federal, state, and local regulations.
Partner with leadership on long-term planning for service line growth and operational improvements.
Team Development & Leadership
Lead and engage laboratory supervisors and frontline teams to foster a culture of accountability, belonging, and high performance.
Mentor emerging leaders, focusing on professional growth and succession planning.
Drive cross-shift and cross-department communication to support operational excellence.
Regulatory Compliance & Quality
Ensure laboratory testing is performed accurately, documented properly, and compliant with applicable regulatory requirements.
Oversee quality control and quality assurance programs to maintain the highest standards of laboratory services.
Customer & Stakeholder Engagement
Build and maintain strong relationships with internal and external customers, ensuring service excellence.
Resolve operational issues and client concerns in a timely, professional manner.
Other Duties as Assigned
Support strategic initiatives, projects, and continuous improvement activities as needed.
Qualifications
Education: Bachelor's degree in Medical Technology or related sciences required; Master's degree in business administration or relevant sciences preferred.
Experience: Minimum of 5+ years of laboratory leadership experience in a high-volume, high-complexity testing environment with a proven track record of leading teams, driving process improvements, and managing operational performance. Strong knowledge of laboratory regulatory standards (CAP, CLIA, federal and state).
Skills: Proficiency in MS Word, Excel, PowerPoint, and Outlook. Strong communication and interpersonal skills with the ability to influence and collaborate across teams.
Certifications: Medical Technologist registry (ASCP, NCA, AAB, or equivalent) required; Florida Supervisor license required.
Numbers & Facts
Location
DeLand, FL
Skills
Business Administrationunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Customer Relationsunmatched
Federal Laws and Regulationsunmatched
Interpersonal Skillsunmatched
Laboratoryunmatched
Laboratory Managementunmatched
Laboratory Operationsunmatched
Leadershipunmatched
Maintain Complianceunmatched
Mentoringunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
Operational Communicationsunmatched
Operational Improvementunmatched
Operational Supportunmatched
Operations Managementunmatched
Performance Managementunmatched
Performance Metricsunmatched
Process Improvementunmatched
Quality Assuranceunmatched
Quality Controlunmatched
Quality Managementunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Resolve Customer Issuesunmatched
State Laws and Regulationsunmatched
Strategic Planningunmatched
Succession Planningunmatched
Team Buildingunmatched
Team Lead/Managerunmatched
Time Managementunmatched
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