Amazon.com Inc logo

Sr Manager, Learning and Development, AWS Senior Talent & Transformation

Amazon.com Inc
  • Seattle, WA
    30+ days ago

    Job Description

    Are you passionate about developing the next generation of leaders at scale? Do you thrive on creating transformative learning experiences that shape organizational culture? AWS is seeking an exceptional Senior Manager to lead our flagship leadership development programs: Day 1 Leader and Day 1 Culture.

    In this role, you will own the strategy, execution, and continuous improvement of AWS"s core leadership development initiatives that impact thousands of leaders globally. You will lead a team of program managers and learning specialists who design and deliver world-class development experiences. This role requires a unique blend of strategic thinking, operational excellence, and deep expertise in adult learning and leadership development.

    The ideal candidate will have a proven track record of building and scaling leadership development programs in fast-paced, high-growth environments. You will partner closely with AWS senior leaders, HR Business Partners, and cross-functional stakeholders to ensure our programs drive measurable impact on leader effectiveness and organizational culture.

    Key job responsibilities

    Program Leadership & Strategy

    • Own the end-to-end strategy and execution for Day 1 Leader and Day 1 Culture programs across AWS globally
    • Define program vision, success metrics, and multi-year roadmap aligned with AWS business priorities and culture goals
    • Drive continuous improvement through data analysis, participant feedback, and industry best practices
    • Scale programs to meet the needs of AWS"s rapid growth while maintaining quality and impact

    Team Leadership

    • Build, develop, and retain a high-performing team of program managers and learning specialists
    • Set clear goals, provide coaching, and create development opportunities for team members
    • Foster a culture of innovation, customer obsession, and operational excellence within the team
    • Manage team capacity, prioritization, and resource allocation

    Stakeholder Management & Influence

    • Partner with AWS senior leadership to align program content and delivery with business needs
    • Collaborate with HR Business Partners, Talent Management, and other PXT teams to ensure integrated talent solutions
    • Build strong relationships with internal facilitators and subject matter experts
    • Present program results and recommendations to senior leadership, including VP and SVP audiences

    Program Design & Delivery

    • Ensure programs incorporate adult learning principles, leadership research, and Amazon"s Leadership Principles
    • Drive innovation in program design, incorporating new modalities (virtual, hybrid, experiential learning)
    • Maintain high quality standards for all program materials, facilitator guides, and participant experiences
    • Oversee program logistics, technology platforms, and vendor relationships

    Measurement & Impact

    • Establish and track key performance indicators for program effectiveness and business impact
    • Conduct regular program evaluations and translate insights into actionable improvements, partnering with Research Science.
    • Build business cases for program investments and demonstrate ROI to stakeholders
    • Use data to identify trends, gaps, and opportunities in leadership development across AWS

    About the team

    Diverse Experiences

    AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Why AWS?

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture

    Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

    Mentorship & Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Adult Learningunmatched
    • Amazon Web Services (AWS)unmatched
    • Best Practicesunmatched
    • Business Caseunmatched
    • Cloud Computingunmatched
    • Coachingunmatched
    • Content Delivery/Distributionunmatched
    • Continuous Improvementunmatched
    • Cross-Functionalunmatched
    • Data Analysisunmatched
    • Establish Prioritiesunmatched
    • Leadershipunmatched
    • Logisticsunmatched
    • Mentoringunmatched
    • Metricsunmatched
    • Operational Strategyunmatched
    • Organizational Cultureunmatched
    • Performance Analysisunmatched
    • Performance Metricsunmatched
    • Process Improvementunmatched
    • Program Evaluationunmatched
    • Project/Program Managementunmatched
    • Quality Managementunmatched
    • Quality Metricsunmatched
    • Resource Managementunmatched
    • Return on Investment (ROI)unmatched
    • Scientific Researchunmatched
    • Set Goalsunmatched
    • Startupunmatched
    • Talent Managementunmatched
    • Team Lead/Managerunmatched
    • Trend Analysisunmatched
    • Vendor/Supplier Relationsunmatched

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