Sr. Manager, National Sales Training & Development

Description

Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for:

• Medical, dental, and vision plans with no-cost and low-cost options

• Annual employer HSA contribution

• 401(k) matching and immediate vesting

• Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level:

o Associate / Sr. Associate: $350

o Manager / Sr. Manager: $600

o Director: $800

o Executive Director: $900

o VP or Above: $1,000

• 100% employer-paid life and disability insurance

• No-cost health and wellbeing programs, including a gym benefit

• Six weeks of paid parental leave

• Paid Volunteer Time Off, plus a company donation to a charity of your choice

What to Expect

The Sr. Manager, National Sales Training & Development is responsible for operationalizing sales and strategies through effective training content design, and field execution support. This role ensures that strategic priorities, sales processes, and go to market initiatives are translated into practical, scalable training programs that drive consistent execution and measurable performance improvement across the sales organization. This role partners closely with Sales Leadership, Strategy, Marketing, Product, and Enablement teams and external vendor to ensure the field is prepared, aligned, and accountable for executing strategic initiatives. In addition, this role is responsible for designing and maintaining onboarding training programs for new hires to ensure timely readiness and productivity.

What You Will Do

1. Strategy Execution & Curriculum Development

• Execute sales training programs that support strategic priorities, including:

i. Sales process and methodology training

ii. Product, solution, and value-based selling training

iii. Territory, account, and opportunity execution training

• Ensure training content is practical, role-specific, and immediately applicable in the field.

• Execute new-hire onboarding curricula aligned to sales strategy, processes, tools, and performance expectations.

• Collaborate with Strategy, Marketing, Product, Sales Operations and external vendors to ensure alignment between strategy, messaging, and execution.

• Act as a key liaison between corporate teams and the field to ensure clarity, consistency, and practicality.

• Support field personnel to conduct in-store and regional dealer training seminars that are designed to increase dealer profitability and product sales penetration.

2. Field Readiness & Reinforcement

• Support new initiative launches and strategic changes with targeted readiness plans, reinforcement activities, and coaching tools.

• Partner with frontline sales leaders to enable effective coaching and reinforce desired behaviors.

• Monitor adoption and execution consistency across the field.

3. Performance Measurement & Improvement

• Track training participation, adoption, and execution effectiveness using defined metrics.

• Create specific KPIs and strategy to measure training effectiveness. Track and report on performance against training programs

• Analyze feedback, sales performance data, and field insights to identify gaps and improvement opportunities.

• Continuously refine training content and delivery based on results and business needs.

4. Vendor Management

• Serve as the primary point of co