Sr. Manager of Safety

Harris Teeter LLC

Matthews, NC

JOB DETAILS
SKILLS
ARM (Advanced RISC Machine), Analysis Skills, Business Strategy, Candidate Pipeline, Claims Management, Coaching, Communication Skills, Continuous Improvement, Crisis Management, Cross-Functional, Customer Experience, Distribution Operations, Distribution Services, Follow Through, Incident Management, Incident Response, Investigative Reports, Leadership, Legal, Loss Prevention, Maintain Compliance, Metrics, Microsoft Active Server Page (ASP), OSHA, Operational Support, Operations, Performance Metrics, Physical Demands, Presentation/Verbal Skills, Process Improvement, Program Evaluation, Regulations, Regulatory Compliance, Regulatory Requirements, Reporting Dashboards, Retail, Retail Operations, Retail Strategy, Risk Management, Root Cause Analysis, Safety Compliance, Safety Process, Safety Standards, Safety Training, Safety/Work Safety, Succession Planning, Team Building, Time Management, Training Program, Training/Teaching, Trend Analysis, Willing to Travel, Worker's Compensation
LOCATION
Matthews, NC
POSTED
11 days ago

Your Purpose

The Senior Manager, Safety leads and advances the enterprise-wide safety strategy across retail store locations, corporate offices (SSC), and distribution centers, creating a strong safety-first culture across all areas of the business. This role ensures compliance with all safety regulations, reduces risk exposure, and drives initiatives that protect associates and enhance the customer experience. By leading a multi-region team of Safety Specialists in both field and distribution center environments, this position delivers consistent, high-impact safety programs that support operational excellence while also positively influencing financial performance through reduced claims and risk-related costs.

What You'll Do

Develop and execute a comprehensive safety strategy aligned with company objectives across retail, corporate, and distribution environments

Establish and maintain a strong safety culture focused on prevention, accountability, and continuous improvement

Serve as the subject matter expert for safety standards, compliance, and regulatory requirements

Lead, coach, and develop a team of regional Safety Specialists supporting stores and distribution locations

Build talent pipelines and succession plans for safety field roles

Provide ongoing training, performance feedback, and professional development opportunities

Oversee incident reporting, investigation, and root cause analysis across all locations

Ensure timely and accurate handling of Workers' Compensation (WC) and General Liability (GL) claims

Identify trends and implement targeted risk mitigation strategies

Partner with leaders to reduce workplace injuries, accidents, and claims costs

Ensure compliance with OSHA and all applicable federal, state, and local safety regulations

Lead response and coordination for regulatory inspections and audits

Develop, implement, and maintain safety policies, procedures, and training programs

Monitor compliance metrics and drive accountability across the organization

Partner with Store Operations, Distribution, HR, Risk Management, and Legal teams

Support store and DC leadership with safety strategies, training, and incident response

Collaborate with cross-functional teams to embed safety into daily operations

Analyze safety metrics, claims data, and incident trends to drive decision-making

Develop dashboards and KPIs to measure program effectiveness

Identify opportunities for process improvements and innovation in safety practices

Supporting Leadership Through the 5 Es

  • As a leader, you are expected to model and reinforce our leadership expectations through the 5Es Leadership Framework - serving as both an example and a multiplier of leadership impact across teams and functions:
  • Envision: Craft a bold, strategic vision that aligns with the company's direction. Communicate clearly and consistently to ensure every team understands the "why" behind the work and feels connected to the bigger picture.
  • Energize: Cultivate a high-energy, resilient environment where passion, recognition, and urgency fuel momentum. Drive engagement across levels by being visible, present, and inspiring in your leadership.
  • Enroll: Build alignment and commitment by involving others early and often. Create clarity around change, communicate transparently, and ensure all stakeholders feel heard, valued, and empowered to act.
  • Enable: Break down barriers, advocate for necessary resources, and build capability across your teams. Champion development, empower decision-making, and foster a culture of continuous learning and ownership.
  • Execute: Deliver results that matter. Turn strategy into action with prevision and agility, ensure accountability, and continuously improve outcomes through clear priorities, strong follow-through, and data-driven decisions

What You Bring

  • 7-10+ years of progressive experience in safety, risk management, or operations
  • 3-5+ years of leadership experience managing field-based teams
  • Experience in multi-site environments (retail, grocery, distribution, or similar)
  • Demonstrated success in reducing incident rates and managing claims

Preferred

  • Experience in grocery retail or distribution operations
  • Professional certification (MESH, CSP, ASP, ARM, or similar)
  • Experience leading enterprise-wide safety programs

Knowledge, Skills, and Abilities

  • Strategic leadership & execution
  • Coaching and team development
  • Data-driven decision making
  • Cross-functional collaboration
  • Crisis and incident management
  • Continuous improvement mindset
  • Presentation & Public Speaking

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. This role involves frequent travel to retail stores, distribution centers, and corporate locations, requiring flexibility across a combination of field-based and corporate office work environments. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, perception and Ability to adjust focus.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl.

Job Title: Senior Manager, Safety (Retail, Corporate & Distribution)

Job Code: 807

Department: Asset Protection

Reports To: Director of Asset Protection & Safety

Supervises: Safety Specialists

FLSA Status: Exempt

Location: Matthews, NC - Store Support Center

Created: Joshua Rogers 06/18/2026

Additional Information

  • Posting Date: Jul 6, 2026

Compensation

About the Company

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Harris Teeter LLC