Sr Manager of Technical Production

FREEMAN

Orlando, FL

JOB DETAILS
SKILLS
Audiovisual, Career Development, Coaching, Communication Skills, Consumer Branding, Continuous Improvement, Corporate Compliance, Cross-Functional, Customer Relations, Customer Satisfaction, Dental Insurance, Diversity, Event Management, Financial Operations, High School Diploma, Leadership, Logistics, Maintain Compliance, Multitasking, Operational Strategy, Organizational Skills, Performance Management, Process Improvement, Production Systems, Project Management Certification, Project Management Professional (PMP), Project Management Software, Project Tracking, Project/Program Management, Risk, Risk Management, Safety Process, Safety Standards, Safety Training, Team Building, Team Lead/Manager, Team Player, Technical Delivery, Technical Leadership, Time Management, Vision Plan, Warehousing, Willing to Travel
LOCATION
Orlando, FL
POSTED
Today
About Us



The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.


Summary



The Senior Manager of Technical Production leads a team of General Session Project Managers and Technical Directors who are responsible for the planning and execution of high-production general sessions for large-scale corporate events. This role provides strategic oversight, operational leadership, and team development to ensure consistent, high-quality delivery across all projects. The Manager is accountable for team performance, client satisfaction, financial outcomes, and operational excellence, while serving as an escalation point for complex production challenges.


This position will support our Audio Visual and Event Technology team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week. The ideal candidate will be based out of any of the following locations:


+ Dallas, TX

+ Las Vegas, NV

+ Orlando, FL


Essential Duties & Responsibilities



Team Leadership & Development


+ Lead, coach, and manage a team of General Session Project Managers and Technical Directors, including hiring, performance management, and career development.

+ Foster a collaborative, high-performance environment focused on accountability and continuous improvement.

+ Establish and enforce consistent project management standards, tools, and workflows.


Project Oversight & Delivery


+ Oversee end-to-end delivery of general sessions from concept through execution and closeout.

+ Ensure alignment between client objectives, creative concepts, and operational execution.

+ Provide escalation support and guidance for complex or high-risk projects.


Operational & Cross-Functional Alignment


+ Drive coordination across creative, production, technical, logistics, and operations teams.

+ Partner with show site, labor, and warehouse teams to optimize resource planning and execution.

+ Ensure adherence to company policies, operational processes, and safety standards.


Client & Stakeholder Management


+ Support senior-level client relationships on high-visibility general sessions.

+ Ensure consistent communication, expectation management, and delivery excellence across the team.

+ Provide strategic guidance on feasibility, production tradeoffs, and risk mitigation.


Risk, Quality & Compliance


+ Ensure proactive identification and mitigation of technical, operational, and safety risks.

+ Maintain high standards for production quality, brand alignment, and client satisfaction.

+ Enforce compliance with company, venue, and industry safety requirements.


On-Site Leadership & Continuous Improvement


+ Provide leadership presence on critical shows and support real-time decision-making.

+ Lead post-event reviews and implement process improvements across the team.


Education & Experience



Required


+ Bachelor’s degree preferred, High School Diploma or Equivalent with relevant work experience.

+ 6+ years of experience in live event or general session production, including team leadership.

+ Strong knowledge of audio, video, lighting, scenic, and staging systems.

+ Proven ability to manage multiple complex projects and teams simultaneously.

+ Strong leadership, communication, and organizational skills.


Preferred


+ Experience in large-scale event production or agency environments.

+ Experience with executive-level general sessions and high-visibility events.

+ PMP or equivalent project management certification.

+ Experience supporting hybrid or virtual event production.


Working Environment


+ Hybrid office, remote, and on-site event environments.

+ Fast-paced, deadline-driven environment with peak activity during live events.

+ Frequent collaboration with cross-functional teams, clients, and external partners.


Travel Requirements



Travel 50% to 75%


What We Offer



The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.


+ Medical, Dental, Vision Insurance

+ Tuition Reimbursement

+ Paid Parental Leave

+ Life, Accident and Disability

+ Retirement with Company Match

+ Paid Time Off


Diversity Commitment



At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.


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About the Company

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FREEMAN