Sr Manager, Operational Excellence

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• ​This job is a member of the Operations Excellence Team within the Integrated Operations Division.
• ​Responsible for leading the team responsible for development and execution of process improvements utilizing Lean Six Sigma (LSS) methodologies to drive operational excellence and continuous improvement. In addition, this job manages and oversees development of customer project requirements, business processes and key performance indicators that improve products and services.

• Responsible for the professional development of the team members
• Responsible for the overall performance of the organization
• Establishes a strategic direction for the organization and manage the methods to achieve it
• Manages the budget established for the organization
• Manages overall collaborative effort with operational leadership and represented work groups to develop and implement sustainable solutions
• Leads the overall development and delivery of workshop/classroom training
• Leads team responsible for coaching individuals on LSS principles to drive improvement
• Manages multiple projects and provides status updates on performance against plan to meet delivery targets
• Develops and maintains team group dynamics in support of the corporate culture vision

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in relevant field or equivalent experience/training
• 5 years engineering and/or technical operations experience
• 3 years of leadership experience
• 2 years of change management experience
• Experience in delivering business values that resulted in cost reduction or avoidance
• Experience in leading cross-functional teams
  

Preferred Qualifications- Education & Prior Job Experience

• Bachelor's Degree or higher in Engineering
• Lean Six Sigma (LSS) Black Belt certification
• 5 years of experience in LSS or continuous improvement within commercial aviation
• Thorough understanding of AA Policies and Procedures
  

Skills, Licenses & Certifications

• Demonstrated ability to manage major projects on schedule
• Demonstrated skills in employee development
• Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
• Statistical analysis and computer background
• Excellent analytical, communication, planning, interpersonal and organizational skills
• Ability to multi-task
• Ability to handle changing priorities

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.