Job Description
Employer: Amazon.com Services LLC
Position: Sr Manager, Operations - AMZ23426.7
Location: Waco, TX
Multiple Positions Available:
- Drive creation of quality initiatives, process change initiatives
and other Lean initiatives to enable their functional area and
ultimately the FC to meet and exceed business plan.
- Responsible for the overall safety, quality and performance and
customer experience of either Inbound or Outbound operations.
- Set and clarify requirements and expectations for Operations
and Area Managers.
- Measure performance, provides feedback, and holds Ops
Managers accountable for their performance and the
performance of their departments.
- Leverage the Operations and Area Managers by sourcing and
nurturing ideas and rolling them into the creation of
improvement plans for the functional area.
- Take proactive steps to ensure that best practices are shared
across all departments, shifts and among the network.
- Work closely with support staff (HR, Finance, Facilities, Safety,
IT and other Sr. Operations Managers) to build and secure
support and resources for projects and initiatives in their area,
as well as providing needed support and resources for other
staff initiatives.
(40 hours / week, 8:00am-5:00pm, Salary Range $135000 - $182700)
Amazon.com is an Equal Opportunity - Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
#0000
Numbers & Facts
| Location | Waco, TX |
| Industry | Retail |
| Salary | $135,000–$182,700 Per Year |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Best Practicesunmatched
- Customer Experienceunmatched
- Financeunmatched
- Operations Managementunmatched
- Performance Metricsunmatched
- Quality Assuranceunmatched
- Safety/Work Safetyunmatched
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