Description
Employer: Amazon.com Services LLC
Position: Sr Manager, Operations AMZ22100.4
Location: New York, NY
Multiple Positions Available:
Own and deliver the operational budget for functional area, including safety, productivity, financial and labor planning, and operational goals for outbound, or inbound operations
Responsible for providing strategic level/long-term planning (3, 6, and 12 months out) including labor planning, rate forecasting, and peak season planning
Drive continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and networkwide impact. Effectively leverage the Operations and Area Managers to solicit ideas and understand problems and challenges in the building.
Network with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings.
Establish objectives and metrics for safety, quality, productivity, and customer experience
Set clear goals and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds leaders accountable
Mentor and develop leaders and staff
Participate in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire.
Work closely with support staff (HR, Finance, Maintenance Engineering, Safety, IT and other leaders) to build and secure support and resources for projects and initiatives
Domestic or international travel up to 50% to perform role responsibilities may be required
(40 hours / week, 8:00am-5:00pm, Salary Range $148500 - $200900)
Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
Basic Qualifications
Master's degree or foreign equivalent degree in Engineering, Operations, Business Administration, or a related technical field and 3 years of experience in the job offered or a related occupation. In the alternative, employer will accept a Bachelor's degree or foreign equivalent degree in Engineering, Operations, Business Administration, or a related technical field followed by 5 years of progressively responsible post-baccalaureate experience in the job offered or a related occupation.
Experience must include:
• 3 years of direct management experience, including a salaried workforce, in a manufacturing, production, distribution, or logistics environment
• 3 years of experience with performance metrics, process improvement, and Lean methodologies
• 3 years of experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
The pay range for this position in New York, NY is $148,500- $200,900 (yr); however, base pay offered may vary depending on job-related knowledge, skills, and experience A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided by NY Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.
Apply Online at www.amazon.jobs, searching by AMZ22100.4
Preferred Qualifications
All applicants must meet all the above listed requirements.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.