We’re looking for a highly analytical and strategic Sr. Manager, Workforce Management to lead initiatives that improve labor efficiency and workforce management across our restaurant network. This role is dedicated to driving sustainable labor savings and productivity through data-driven programs that streamline scheduling, optimize team deployment, and enhance operational consistency–while preserving the guest and team member experience Sweetgreen is known for.
The ideal candidate brings a strong foundation in analytics, financial modeling, and workforce strategy, with proven experience turning insights into scalable field programs. This role collaborates closely with Operations, People, Finance, and Technology to design, test, and execute initiatives that improve labor planning, scheduling practices, and operational efficiency. Leveraging Sweetgreen’s workforce management system will be a key part of enabling these improvements and ensuring lasting impact.
This role requires both analytical rigor and field presence–spending time in restaurants to understand team workflows, validate program effectiveness, and gather feedback that shapes long-term operational strategies.
Labor Productivity & Workforce Management
Own and evolve Sweetgreen’s labor optimization programs, balancing efficiency with guest experience & team member engagement.
Partner with Operations and Finance to analyze labor performance, identify opportunities, and design field-ready solutions.
Translate labor modeling into actionable programs that improve scheduling accuracy, reduce unplanned spend, and strengthen productivity.
Program Development & Execution
Design, launch, and sustain workforce programs that streamline scheduling, optimize deployment, and enhance hourly and management effectiveness.
Lead pilots and market tests to validate new labor initiatives, deployment strategies, and workforce tools.
Define success criteria, capture structured feedback, and make go/no-go recommendations grounded in data and operator insights.
Workforce Management System Ownership
Partner with Technology and People teams to maximize the value of Sweetgreen’s workforce management system.
Enhance scheduling accuracy, labor forecasting, and compliance by improving system configuration and adoption.
Serve as a subject matter expert, ensuring restaurant teams have the tools, training, and support to use the system effectively.
Identify opportunities to expand system capabilities and integrate with other operational tools.
Cross-Functional Collaboration
Serve as a connector between Operations, People, Finance, and Technology to align on workforce strategies and ensure smooth implementation.
Partner with field leaders to ensure new initiatives are practical, sustainable, and scalable across the restaurant network.
Communicate clearly and persuasively to influence decision-making and align stakeholders.
Systems, Tools & Reporting
Build and maintain reporting dashboards to track labor performance, identify outliers, and measure ongoing savings.
Ensure field teams have simple, effective tools and processes that support consistent execution and decision-making.
5–7+ years of experience in operations strategy, workforce management, or multi-unit restaurant operations
Strong analytical and financial modeling skills, with the ability to translate insights into field-ready solutions
Experience implementing or managing workforce management systems (e.g., scheduling, forecasting, labor optimization) preferred
Highly organized with attention to detail and a track record of executing complex initiatives across functions
Clear, confident communicator who can influence at multiple levels of the organization
Comfortable balancing strategic thinking with hands-on field work
Proficiency in Excel/Google Sheets (advanced functions and modeling), Google Suite, and workforce management systems
Willingness to spend up to 30-40% of time in restaurants and 10–25% traveling to key markets
A strategic mindset paired with a bias for execution and measurable impact
Ability to manage multiple priorities while maintaining clarity and focus
Curiosity and adaptability, with the humility to test, learn, and iterate in real time
A collaborative, solutions-oriented approach to cross-functional work
A passion for people, operational excellence, and driving sustainable business performance
Come join the sweetlife!
About sweetgreen
sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means.
sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.
Founded in 2007, sweetgreen is a destination for simple, seasonal, healthy food. We believe the choices we make about what we eat, where it comes from and how it’s prepared have a direct and powerful impact on the health of individuals, communities and the environment. That’s why we’re building a transparent supply network, why we cook from scratch, and why we’re building a community of people who support real food.
We’re in the business of feeding people, and we’re out to change what that means.
These six core values embody our culture, spirit and dedication to doing what’s right. They keep us aligned and help us make decisions about everything from the food we serve to the way we design our stores.
create solutions where the company wins, the customer wins, the community wins.
make decisions that last longer than you will.
cultivate authentic food and relationships.
create meaningful connections every day
leave people better than you found them.
celebrate your passion and your purpose.
Our mission is to inspire healthier communities by connecting people to real food. We know that sweetgreen is a critical link between growers and consumers, and we feel a responsibility to protect the future of real food. To that end, we’re committed to supporting small and mid-size growers who are farming sustainably, to creating transparency around what’s in your food and where it came from, and to creating more accessibility to healthy, real food for more people. Because here at sweetgreen, impact is not an arm of our business, it is our business, and it permeates everything we do, from what we source to who we hire and how we support local communities. We want to make an impact and leave people better than we found them, and we tailor our approach in each market to reflect the needs of the community.