Sr. Manager, Private Cloud Operations

This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs.

Job Summary: Private Cloud Operations (PCO) is responsible for the design and operations of Sysco's Data Center and Operating Sites (OpSite) compute/storage/backup worldwide in support of the company's strategic and resilient backbone. We are seeking an experienced and forward-thinking Senior Manager for the Private Cloud team. As the Senior Manager of Private Cloud, you will lead teams responsible for delivering services in a private cloud data center environment and guiding M&A/Integration teams during discovery, engineering, and migration and operations phases. This role oversees Edge Compute, Nutanix & VMware, Hyperconverged Infrastructure (HCI), DC Compute, DC Networking (SAN/Management/LAN), DC Storage including Nutanix Unified Storage (NUS), EMC, and Backup using HYCU. The ideal candidate will have strong planning and project management experience and will execute multiple, complex projects across diverse geographies.

Duties and Responsibilities:

• Lead and manage teams responsible for Edge Compute, Nutanix, VMware, DC Compute, DC Storage, Backup (HYCU), and Hyperconverged Infrastructure.
• Foster a collaborative and high-performing team culture.
• Manage, train, and delegate to promote high-performing teams.
• Oversee the delivery of services within a private cloud data center.
• Ensure efficient and effective operations of Edge Compute, Nutanix, DC Compute, DC Storage (including NUS), and Backup services.
• Utilize project management experience to oversee global private cloud service delivery, ensuring redundancy, DR standards, and effective utilization.
• Provide technical leadership for teams with expertise in Nutanix & VMware, DC Compute, DC Storage (SAN/NAS), Backup (HYCU), Cisco networking, and fiber channel. Experience with NC2 and Hyperscaler bare metal preferred.
• Stay current with industry trends and advancements in private cloud technologies.
• Develop and execute strategic plans for Private Cloud services, identifying the correct mix of technologies for cost‑effective service delivery.
• Drive continuous improvement and efficiency initiatives.
• Collaborate with clients to understand needs and expectations.
• Ensure high levels of client satisfaction through effective service delivery.
• Lead initiatives involving VMware‑to‑Nutanix migrations and repatriation from hyperscalers (Azure, GCP, AWS) to Nutanix private cloud.
• Oversee private cloud chargeback models for virtual machines (VMs) and virtual desktop infrastructure (VDI).
• Utilize Nutanix Cloud Manager (NCM) Cost Governance for optimization and financial transparency.

Education Required:

• Bachelor's degree with an IT, Management or Engineering focus

Education Preferred:

• Bachelor's degree in computer information systems with a focus on management, and business operations.

Experience Required:

• 7-10 years of relevant experience.
• Experience with a large virtual infrastructure environment (5,000 virtual servers and VDI) in multiple datacenter and extended to hyperscalers.

Experience Preferred:

• Proven experience leading Global IT teams responsible for server, backup, and/or storage delivery in private cloud environments, preferably in a Fortune 500 environment.
• Strong understanding of server, storage, network, compute, and hyperconverged infrastructure technologies.
• Experience with VMware and Nutanix Virtualization Technologies.
• Experience with Nutanix Unified Storage (NUS) and VMware VSAN.
• Experience with SuperMicro, Dell PowerEdge, and HPE ProLiant servers.
• Experience with VMware‑to‑Nutanix migrations and cloud repatriation from Azure, GCP, and AWS.
• Previous experience in strategic planning and execution of private cloud initiatives.
• Previous experience manage refresh lifecycles, budgets, and enterprise security and patch management.

Technical Skills and Abilities:

• 5+ years of team and people management experience.
• 5+ years of experience in data center design, operations, and hardware lifecycle management.
• Excellent vendor management and engagement expertise.
• 3+ years of data center management, monitoring, metrics, and dashboards.
• Advanced knowledge of IT infrastructure operations, configurations, tools, and service processes.
• Advanced experience in configuration management of IT assets and data center facilities.
• Experience managing cross‑functional relationships with internal and external stakeholders.
• Maintain documentation and flow processes.
• Experience in diverse data center environments from Colo, Hyperscalers, and Edge (>100 Edge sites).
• Strong professionalism, customer service, and dependability.
• Ability to apply comprehensive technical knowledge.
• Strong written and verbal communication.
• Intermediate to advanced Excel skills.
• Ability to build Standard Operation Procedures with Office products
• Ability to put together presentations in PowerPoint for Sr. Leadership to communicate status, asks, and strategy are critical for this role.
• Exceptional leadership, problem‑solving, decision‑making, and time‑management skills.
• Ability to work in a hybrid schedule (3 days per week onsite in Houston, Texas).
• Ability to work in a team environment.

Physical Demands:

• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

Travel Requirements:

• Regular travel required (10-15%).

Work Environment:

• Hybrid schedule with expectation of at least 3 days a week in the office in Houston, Texas.
• Fast‑paced team environment with a high level of communication.
• This is a global team and the successful candidate will be expected to be able to manage team members in North America, Northern Europe, Asia.
• Experience working with teams in Global Delivery centers will be critical to being able to success in this role.

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