Alliance/Partner Management, Business Case, Business Plan, Cross-Functional, Customer Acquisition, Customer Experience, Customer Relations, Economics, Establish Priorities, Financial Modeling, Financial Operations, Functional Programming Languages, Hyperion Pillar, Leadership, Logistics, Market Segmentation, Onboarding, Operations Planning, Process Improvement, Product Management, Product Planning, Product Strategy, Profit & Loss, Project/Program Management, Retail, Return on Investment (ROI), Team Lead/Manager, Technical Operations, Technical Strategy
Amazon is seeking a Sr. Manager, Product Management to lead Growth Products and PMO for Amazon Extra Large (AMXL), Amazon"s Heavy Bulky delivery network. This role owns the strategy and execution for expanding AMXL"s addressable market - acquiring new customers, driving volume from new demand channels, enabling new selection, and shaping the product roadmap that unlocks growth at scale. The initiatives this team drives directly determine how many new customers enter the AMXL network, what products become deliverable, and which revenue streams get built - making this one of the highest-leverage growth roles in the organization.
You will lead a team of 8 across product management and program management, responsible for end-to-end growth strategy spanning externalization, new customer acquisition, customer segmentation, multi-box expansion, and new selection enablement. Your team also owns the PMO function - driving tech strategy, initiative prioritization, and cross-functional delivery across the broader AMXL organization. The role requires building compelling business cases, influencing cross-org partners (Retail, FBA, VAS Tech, regional operations) without direct authority, and translating growth opportunities into funded, resourced products that deliver measurable volume and revenue impact.
This is a high-visibility role at the intersection of product strategy, growth execution, and operational scaling. You will serve as the primary growth engine for AMXL"s customer acquisition and selection expansion, partnering directly with VP-level stakeholders to shape the network"s long-term trajectory.
Key job responsibilities
- Own end-to-end growth strategy for AMXL: externalization, new customer acquisition channels, customer segmentation, and selection expansion - with direct accountability for volume, revenue, and profitability outcomes
- Drive multi-box and selection enablement initiatives, including new product type onboarding, translating operational capabilities into customer-facing growth
- Lead the PMO function: tech roadmap prioritization, initiative sequencing, cross-functional delivery, operational planning for WW AMXL
- Define and execute tech strategy in partnership with engineering teams, ensuring the product roadmap is funded, scoped, and delivering against growth targets
- Build and defend business cases with rigorous financial modeling - P&L impact, volume projections, ROI analysis, and long-term unit economics
- Influence cross-org stakeholders across Retail, FBA, VAS Tech, SCOT,LMDT, Finance, and regional operations to align roadmaps and secure commitments without direct authority
- Present growth roadmap, initiative performance, and strategic recommendations to VP+ leadership during operating plan reviews, business reviews, and investment forums
- Develop and retain a high-performing team of 8, fostering a culture of ownership, speed, and customer obsession
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we"d still love to hear from you!
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
The WW CX and Growth organization within AMXL drives customer experience improvement and growth for Amazon"s Heavy Bulky delivery network. The Growth Products and PMO pillar is one of several core pillars within this organization, responsible for identifying and executing volume-generating opportunities - including new customer acquisition, externalization, selection expansion, and emerging capabilities. This team also serves as the central PMO, owning tech strategy, initiative governance, and cross-functional program delivery across the broader organization.
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Amazon.com Inc
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