Amazon.com Inc logo

Sr Manager, Quality - AMZ9970555

Amazon.com Inc
  • Minneapolis, MN
  • $174,500–$236,100 Per Year
7 days ago

Job Description

MULTIPLE POSITIONS AVAILABLE

Employer: AMAZON.COM SERVICES LLC

Offered Position: Sr Manager, Quality

Job Location: Minneapolis, Minnesota

Job Number: AMZ9970555

Position Responsibilities:

Build and lead a diverse organization of QA Managers, QA Engineers, and Software Development Engineers in Test (SDETs). Oversee the definition and execution of comprehensive testing strategies, ensuring software issues and root causes are identified and customer requirements are met. Collaborate with product and engineering leaders to translate vision and roadmap into scalable software solutions across vendors, warehouses, and carriers, optimizing delivery speed and cost. Partner with peers to embed quality across design, development, and release through consistent standards and execution frameworks. Define and build efficient transportation systems using big data, machine learning, and optimization techniques. Establish the strategic vision for high-volume, low-latency, highly available services, ensuring performance and reliability standards. Own quality outcomes across transportation teams, driving consistent testing strategy, risk management, and release readiness at scale. Drive software design and testing innovation while upholding quality, maintainability, performance, and user experience standards. Define vision for quality solutions, automation frameworks, and continuous integration across platforms. Guide QA Managers in advancing test strategy, automation maturity, and quality engineering practices across products. Drive quality metrics to assess effectiveness, automation coverage, and customer impact, guiding release decisions to meet performance benchmarks and requirements. Lead new software and hardware mechanisms by analyzing design challenges holistically and creating feedback loops and ecosystems. Responsible for hiring, coaching, performance management, and succession planning to build a strong leadership pipeline.

Position Requirements:

Bachelor's degree or foreign equivalent degree in Computer Science or a related field and eight years of progressive post-baccalaureate experience in the job offered or a related occupation. Must have three years of experience in the following skill(s): (1) people management of multi-layer teams with demonstrated ability to develop managerial employees. Must have one year of experience in the following skill(s): (2) understanding of QA tool development chains and environments; (3) understanding of Software Development Life Cycle (SDLC) and project planning and execution, including estimating and scheduling; (4) experience with test automation frameworks and strategies; and (5) coding and design proficiency in at least one modern programming language (Java, Python, C#, C++, or related). Domestic and/or international travel up to 25% to perform role responsibilities may be required.

Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

40 hours / week, 8:00am-5:00pm, Salary Range $174,500/year to $236,100/year.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:

https://www.aboutamazon.com/workplace/employee-benefits.#0000

Numbers & Facts

LocationMinneapolis, MN
IndustryRetail
Salary$174,500–$236,100 Per Year
Company Size10,000 employees or more
Year Founded1994
Websitehttp://Amazon.com/militaryroles

About Company

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

Skills

  • Automationunmatched
  • Benchmarkingunmatched
  • Big Dataunmatched
  • C++ Programming Languageunmatched
  • Coachingunmatched
  • Computer Scienceunmatched
  • Continuous Integrationunmatched
  • Ecosystemsunmatched
  • High Availabilityunmatched
  • Javaunmatched
  • Leadershipunmatched
  • Machine Learningunmatched
  • Microsoft C# (C Sharp)unmatched
  • Multiplatform/Cross-Platformunmatched
  • People Managementunmatched
  • Performance Managementunmatched
  • Product Engineeringunmatched
  • Programming Languagesunmatched
  • Project Executionunmatched
  • Project Planningunmatched
  • Python Programming/Scripting Languageunmatched
  • Quality Assuranceunmatched
  • Quality Managementunmatched
  • Quality Metricsunmatched
  • Risk Managementunmatched
  • Root Cause Analysisunmatched
  • Software Design for Test (SDET)unmatched
  • Software Development Lifecycle (SDLC)unmatched
  • Software Engineeringunmatched
  • Software Testingunmatched
  • Standards Developmentunmatched
  • Strategic Planningunmatched
  • Succession Planningunmatched
  • Test Automationunmatched
  • Test Strategyunmatched
  • User Interface/Experience (UI/UX)unmatched
  • Warehousingunmatched
  • Willing to Travelunmatched

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