Sr. Manager, Security Services SA, AWS Security Services SA - North America

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Adoption, Amazon Web Services (AWS), Artificial Intelligence (AI), Blog, Cloud Computing, Computer Security, Customer Acquisition, Customer Relations, Customer Support/Service, Enterprise Protection, Field Trials, International Sales, Machine Tool, Mentoring, Metrics, Operations Security (OPSEC), Product Planning, Protective Services, Sales, Security Architecture, Security Attacks, Startup, Team Building, Team Lead/Manager, Team Player, Technical Leadership, Technical Support, Thought Leadership
LOCATION
Seattle, WA
POSTED
30+ days ago

Application Deadline: Mar 18, 2026

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customers unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the worlds most adopted cloud. Join us and help us grow.

AWS is creating a new team focused on driving customer adoption of AWS security services - and were looking for a technology leader to build it from the ground up. This is a rare opportunity to define the mission, hire the team, and shape how AWS helps customers secure their workloads with services like AWS Security Hub, Amazon GuardDuty, Amazon Security Agent, and AWSs observability services.

Customers are moving fast - especially into generative AI and agentic architectures - and they need help doing that securely. At the same time, they want to get more from the AWS security services they already own and adopt new ones with confidence. That gap is where this team lives.

Key Job Responsibilities:

  • Build a new team of Security Services Specialist Solutions Architects from the ground up - define the charter, operating model, and engagement patterns for a function that doesnt exist yet
  • Recruit, hire, and develop specialist SAs with deep expertise in cloud security, threat detection, security observability, and securing generative AI and agentic workloads
  • Drive measurable adoption of AWS security services across enterprise customers by partnering with security services sellers as a paired technical and commercial motion
  • Partner closely with AWS Account Teams and security strategy roles to drive holistic security transformation at customers
  • Build strong relationships with AWS Partners to deliver best-in-class security architectures that combine AWS-native services with partner solutions
  • Serve as the voice of the customer back to AWS security product teams - surface field patterns, identify gaps, and deliver feedback that shapes the product roadmap
  • Produce and drive thought leadership through blogs, reference architectures, workshops, and conference sessions that position AWS as the most trusted cloud for security
  • Help customers secure their generative AI and agentic architectures, meeting them where they are and helping them move faster without sacrificing their security posture
  • Define and track success metrics across three dimensions: security service adoption, product team feedback and alignment, and thought leadership impact

A Day in the Life:

No two days look the same in this role, and thats the point. You might start the morning reviewing a customers security architecture with one of your SAs - helping them map out how Security Hub and GuardDuty fit into the customers detection and response strategy. Mid-morning, you join a call with a security services seller to align on an account plan for an enterprise customer consolidating third-party security tooling onto AWS. Over lunch, you review a draft blog post from a team member on securing agentic workflows. In the afternoon, you sit down with a security product team to walk through field feedback your team has collected - real customer friction points that could inform the next product release. You wrap the day interviewing a candidate for an open SA role on your team. Through all of it, youre building - building a team, building relationships, building the playbooks that will define how this function operates.

About the Team:

This is a new team within the AWS Customer Solutions & Scale Innovation (CSSI) organization. You wont be inheriting a roster or stepping into an established operating model - you will create both. The teams mission is to accelerate customer adoption of AWS security services by pairing deep technical expertise with a commercial go-to-market motion alongside security services sellers. You will work closely with AWS Account Teams, security strategy roles, and AWS Partners to help customers build confident, secure operations on AWS. The customers your team serves are navigating real complexity - theyre adopting generative AI, rethinking identity and access models, and trying to keep pace with a threat landscape that evolves daily. This team exists to help them do all of that on AWS.

About AWS:

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture:

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth:

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance:

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles

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