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Sr Manager Software Dev, Advertising Full Funnel Agentic Intelligence

Amazon.com Inc
  • Seattle, WA
    1 day ago

    Job Description

    Senior Software Development Manager, FAIM Evaluations.

    Amazon Advertising is building toward a future where an advertiser specifies a few marketing parameters (budget, success definition, which products to promote) and a set of AI agents handles the rest. The Full Funnel Agentic Intelligence and Models (FAIM) organization owns that bet: the Ads Nova agent, the Ads Nova model it reasons with, and the agent infrastructure, learning environments, and evaluations that connect the two. We are looking for a Senior Software Development Manager to found and lead the FAIM Evaluations team. You will report directly to the Vice President of Full Funnel Agentic Intelligence and Models and own how the entire organization answers one question: is this actually good at advertising?

    This is a ground-up build. Evaluation today lives inside individual model and agent teams, measured task by task. You will create the standalone engineering team that turns it into a shared, rigorous system spanning the Ads Nova model, the Ads Nova agent, and the internal agent that serves our Sales, Services, and Operations teams. No inherited harness, no pattern to follow, and a direct line to the VP who sponsors the work.

    What we"re building

    An advertising benchmark: a representative set of real advertising tasks, organized by domain and difficulty, from single-step questions through multi-step analysis to long-horizon strategic work, each with structured criteria for what a correct end-to-end response looks like

    Evaluation infrastructure that scores models and agents deterministically against that benchmark, compares Ads Nova to frontier models on the tasks that matter to advertisers, and gives every science and product team in FAIM the same yardstick

    Rubrics and task environments built to serve double duty: scoring quality today and producing the reward signal that trains the next version of the model

    An expert-in-the-loop program that captures how experienced advertising practitioners actually work and encodes that judgment into criteria a machine can grade against

    A capability map, derived from benchmark results, that tells FAIM where the model and agent stand and what to train next

    Key job responsibilities

    Found and lead a standalone team of roughly 10-12: software engineers plus a product manager and a technical program manager; you will hire most of them

    Own the technical vision and roadmap for FAIM evaluations end to end: task taxonomy, rubric design, environment construction, scoring, benchmark versioning, and the separation between what we evaluate on and what we train on

    Build for the whole org, not one product: your team evaluates the Ads Nova model, the Ads Nova agent, and the internal agent, and you participate in the planning and reviews for all three

    Partner with applied scientists across FAIM to turn evaluation criteria into training signal for reinforcement learning, and to make sure what we measure is what we optimize

    Run the domain-expert program: source advertising practitioners, define the annotation and calibration process, and hold the quality bar on inter-rater agreement

    Set the evaluation standard for the organization and hold the line on it; where good internal assets already exist, adopt them rather than rebuild

    Publish results leadership and partner teams trust, and own the cadence for re-scoring as models, agents, and tasks evolve

    Represent evaluations in VP-level reviews, annual planning, and cross-org discussions on model and agent quality

    We"re looking for a leader who brings

    10+ years of engineering experience and 5+ years managing engineering teams, including building a team from a small core

    A track record delivering evaluation systems, benchmarks, or data-quality programs for machine learning models, ideally large language models or agentic systems

    Working fluency in how modern models are trained and improved (supervised fine-tuning, reinforcement learning from rubric or verifier signal) and what makes an eval useful as a training asset rather than only a scorecard

    Judgment about measurement: when all-or-nothing grading beats partial credit, how to find ambiguous criteria through grader disagreement

    Experience running expert-annotation or labeling programs with external partners, including quality control at scale

    The ability to operate in ambiguity: turn "is it good at advertising" into a concrete, scored, versioned asset with minimal scoping help

    Comfort working as the engineering counterpart to scientists you do not manage, and the influence to get model, agent, and product teams onto one yardstick

    Advertising domain knowledge, or the curiosity and speed to build it by working closely with practitioners

    Experience with Amazon Bedrock, agent frameworks, and tool-use protocols (MCP) is a plus

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Advertisingunmatched
    • Analysis Skillsunmatched
    • Artificial Intelligence (AI) Agentsunmatched
    • Benchmarkingunmatched
    • Budgetingunmatched
    • Cadenceunmatched
    • Calibrationunmatched
    • Concreteunmatched
    • Constructionunmatched
    • Construction Designunmatched
    • Data Qualityunmatched
    • Engineeringunmatched
    • Engineering Managementunmatched
    • Leadershipunmatched
    • MCP - Microsoft Certified Professionalunmatched
    • Machine Learningunmatched
    • Marketingunmatched
    • Modeling Languagesunmatched
    • Organizational Skillsunmatched
    • Product Managementunmatched
    • Project/Program Managementunmatched
    • Quality Controlunmatched
    • Reinforcement Learningunmatched
    • Salesunmatched
    • Scorecardingunmatched
    • Software Developmentunmatched
    • Software Engineeringunmatched
    • Taxonomiesunmatched
    • Team Buildingunmatched
    • Team Lead/Managerunmatched
    • Technical Leadershipunmatched
    • Training/Teachingunmatched

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