Sr Manager - Softwr Engnr

Tuesday, June 23, 2026 Albany NY United States Full-time

Sr. Manager - Software Engineering: Provide architecture and design solutions to enhance/maintain Enterprise Customer Relationship Management applications such as Siebel or Salesforce.

I: Essential Job Functions:

• Providing architecture and design solutions to enhance/maintain Enterprise Customer Relationship Management applications such as Siebel or Salesforce (10%);
• Understanding and reviewing business requirements, conducting design feasibility studies, performing proof of concepts/prototypes (9%);
• Designing, configuring and customizing Enterprise Customer Relationship Management applications such as Siebel or Salesforce for business needs (typically, design/coding, design/code reviews and unit testing) (5%);
• Integrating Siebel or Salesforce Customer Relationship Management with other systems such as New York State of Health, MAXe and Oracle Knowledge Management through web service and iFrames (5%);
• Supporting Project Manager in planning activities including effort estimation, tasks/assignments, risk identification, daily and weekly status reporting (5%);
• Creating and monitoring JIRA/IT tickets for defects, deployments and other maintenance activities (1%);
• Communicating/collaborating with Operations, System Integration Testing, User Acceptance Testing teams and other stake holders including third party vendors (5%);
• Conducting daily SCRUM meetings, reviewing progress, discussing and prioritizing work/assignments (5%);
• Supporting Production, System Integration Testing, User Acceptance Testing, Regression and Training environments for monitoring, troubleshooting and deployment activities (5%);
• Creating/maintaining Siebel or Salesforce Customer Relationship Management playbook/knowledge base for typical technical issue/solutions (5%);
• Responsible for managing the overall development lifecycle of the assigned software application (5%);
• Working with the development resources to design and develop software solutions based on requirements to ensure functionally sound products are designed properly (5%);
• Collaborating with different functional groups, including Operations, Business Analyst, System Analyst, Testing and Project Management Office on the definition and prioritization of the requested solution (5%);
• Managing and executing according to established project plans and delivery timelines (5%);
• Managing performance metrics and demonstrating continuous improvement in containing defects found in production (5%);
• Contributing to the technical and process innovation of the engineering department as a whole (5%);
• Providing mentoring and guidance to development resources (5%);
• Working on Siebel modules of small to large scope (2%);
• Participating in analysis, design, data modeling, coding, testing, and debugging of software and configuration anomalies (2%);
• Supporting and troubleshooting existing Seibel applications (2%);
• Handling user acceptance testing (2%);
• Producing clear and technical documentation (2%).

II: Education and Experience Required:

• Bachelor's Degree in Computer Science or Computer Engineering plus 8 years of experience designing and developing Siebel applications, and performing unit and system integration testing.

III. Special Skills Required:

• Experience with the following tools and technologies:

o Siebel Enterprise Application Integration (EAI), SOAP structure, import / export WSDLs, XSDs, XMLs and EAI Business Services, Web Services;

o Siebel Configuration, e-Scripting, Task Based UI, State Models, Application Deployment Manager (ADM), Smart Scripts, PL/SQL Stored Procedures;

o Siebel Business Process Administration involving Workflows and Workflow Policies;

o Siebel Tools, SOAP UI, Oracle SQL Developer, Jira;

o Web templates, JS, CSS files, Physical Model and Physical Renderer for Siebel Open UI.

Salary: $179,389 per year. Telecommuting permitted within Albany, NY metro area.

MAXIMUS, Inc. is an equal opportunity employer.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Minimum Salary

$ 179,389.00

Maximum Salary

$ 179,389.00