Sr. Manager, UX Design, Prime Video User Experience Design

Amazon.com Inc

Culver City, CA

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Backlog Prioritization, Bridge Building, Civil Engineering, Cross-Functional, Customer Experience, Customer/Client Research, Detail Oriented, Establish Priorities, Film, Information Architecture, Leadership, Mentoring, Multitasking, Problem Solving Skills, Product Development, Product Engineering, Product Management, Project/Program Management, Requirements Management, Resource Management, Team Lead/Manager, Team Player, Use Cases, User Experience Design (UXD), User Interface Design, User Interface/Experience (UI/UX)
LOCATION
Culver City, CA
POSTED
30+ days ago

Are you interested in shaping the future of entertainment? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is changing the way people watch movies and TV. From one service, we"re delivering versatile ways to watch hundreds of thousands of movies, TV series, and live events on the web, mobile, and TV. Our service is available in more than 200 territories globally, and we"re just getting started.

The Prime Video Experience Design team is seeking a highly skilled, customer-obsessed Sr. Manager, UX Design, to drive design direction for end-to-end experiences for our customers worldwide. This role will be responsible for helping to define the future vision for how fans engage with Prime Video content. In this fast-paced, collaborative environment, you"ll work on all aspects of UX design, including information architecture, UI, and interaction design.

This role is for a hands-on leader who establishes a vision and strategy, scales their impact by empowering other designers on the team, and is a key contributor to design artifacts. You will develop strong relationships with fellow Design Leaders and partner closely with Product and Engineering counterparts throughout the product development process to launch bar-raising experiences for customers around the world. As a creative lead, you have a passion for solving the problems of our customer, always putting their needs first.

The right candidate leads by doing and has a passion for solving problems at a massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.

Come build the future of entertainment with us.

Key job responsibilities

  • Lead, mentor, and manage a team of UX Designers within the Prime Video UX Design and Research Studio, focused on discovery and playback experiences
  • Define and implement design strategies and spearhead AI-driven initiatives that enhance customer efficiency and experiences
  • Serve as a bridge between UX, Engineering, and Product Management teams. Partnering on requirements gathering, use cases, scheduling, resource allocation, and ensuring interdependencies are understood and planned for
  • Present design work and disseminate project information to partners, stakeholders, and executive leadership to drive alignment and informed decision-making
  • Anticipate bottlenecks, provide escalation management, make tradeoffs, and balance business needs against technical constraints
  • Lead design delivery by managing team backlogs, removing obstacles, coordinating reviews, communicating status, and empowering designers to own their timelines
  • Implement repeatable processes and tools to prioritize, plan, and manage multiple parallel projects
  • Build and maintain strong relationships with cross-functional stakeholders and senior leadership teams across Prime Video
  • Analyze customer problems and design delightful solutions that meet measurable business goals
  • Be a strong design advocate across the entire Prime Video organization and a bar raiser for quality of work

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles