Job Description
Amazon Web Services' Hardware Engineering team is looking for experienced professionals to help build the world's premier cloud computing platform. We are looking for Manufacturing Engineers who are capable of operating in a fast paced, ever changing, multi-platform international manufacturing and production environment. Our Process Quality team works closely with our ODMs, CMs, internal AWS hardware and software development teams, and with upstream component vendors to scale up manufacturing processes and ensure we can achieve our throughput and quality targets. This role requires the engineer to be a technical contact and take on full ownership of the manufacturing launch and resolution of process issues. You will be the driver in getting production scaled across a global network. You will own PFMEAs, Control Plans and process flows from startup through the end of life of the product.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Scale up manufacturing on new products across a global network.
Lead and oversee quality control processes across Contract Manufacturers (CM), Original Design Manufacturers (ODM), and component vendors
Deliver hands-on technical support during new product introductions and launches
Investigate and resolve customer escalations through comprehensive root cause analysis
Support global operations through regular domestic and international travel (25-50% of time)
Numbers & Facts
| Location | Austin, TX |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Amazon Web Services (AWS)unmatched
- Cloud Computingunmatched
- Computer Engineeringunmatched
- Computer Maintenanceunmatched
- Computer Systemsunmatched
- Contract Manufacturingunmatched
- Contract Processingunmatched
- Customer Escalationsunmatched
- Hardware Developmentunmatched
- International Operationsunmatched
- Manufacturingunmatched
- Manufacturing Engineeringunmatched
- Manufacturing/Industrial Processesunmatched
- Multiplatform/Cross-Platformunmatched
- Network Architecture/Engineeringunmatched
- Operational Supportunmatched
- Operations Managementunmatched
- Original Design Manufacturer (ODM)unmatched
- Problem Solving Skillsunmatched
- Process Flowunmatched
- Process Qualityunmatched
- Product/Service Launchunmatched
- Production Systemsunmatched
- Quality Controlunmatched
- Quality Managementunmatched
- Root Cause Analysisunmatched
- Safety Standardsunmatched
- Software Developmentunmatched
- Supply Chainunmatched
- System Start-Upunmatched
- Technical Supportunmatched
- Willing to Travelunmatched
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