Responsible to establish, implement, and maintain the quality management systems as prescribed by Company directives and processes ensuring customer satisfaction with all levels of service and repair.
Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.
Data Analysis/Communications/Issue Resolution - Prevention % of Job - 80%
Ensures that the Company's Quality Management System conforms to customer, internal, ISO 9001, and regulatory/legal requirements.
Supports the Quality Inspectors to ensure that products and processes comply with the relevant requirements of the quality management system.
Manage the monitoring, measurement, and review of internal processes, especially those that affect the quality of the organization's outputs.
Responsible for accuracy and timely inspection/calibration of monitoring and measuring devices.
Must stay current on standards, regulations/laws, issues, and news with respect to product and service quality.
Analyzes failures and performs corrective and preventive actions to respond to internal/external customer complaints.
Creates and maintains company quality documentation, such as quality manuals, quality procedures, etc.
Continuously improves QA receiving inspection process and procedures.
Ensures timely resolution of supplier failures, corrective actions and preventive actions.
Prepares QA weekly, monthly, quarterly reports.
Responsible for continual improvement activities to enhance the quality system, such as 5S, Kaizen lean methods, etc.
Develops training to build quality awareness.
Conducts audits, including closing out audit findings, creating audits finding reports and determine proper corrective and preventive actions.
Responsible for planning, organizing and managing the overall activities of receiving/outgoing quality functions.
Manages suppliers' performance and conduct audits.
Warehouse Efficiencies - Cost Reduction % of Job - 10%
Implements warehouse efficiencies and cost reduction programs to assist the company in making better merchandise flow decisions by conducting thorough analysis on key areas that are causing product and delivery issues.
Builds and maintains a work environment that is positive and is supported by open feedback and two-way communication at all levels.
Team Leadership
Responsible for maintaining a positive work environment while supporting the company's culture. % of Job - 10%
Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.
Maintains and strengthens internal, external customer, and supplier relationships. Communicates and works well with all business partners.
Ensures inventory management and merchandise allocation flows product through the warehouse in the most cost efficient and productive manner.
Education and/or Experience
Bachelor's degree in business, engineering, or science-related field.
Needs knowledge of ISO 9001, 14001, and 45001 standards/processes/procedures.
Requires advanced Microsoft Office, Word, EXCEL, and PowerPoint.
Requires English as primary or secondary language.
Requires computer knowledge, functionality, and technical interaction of sub-assemblies.
Essential Skills:
Job requires the ability to clearly organize and categorize work priorities to complete assigned tasks.
Demonstrated ability to read, and follow written instructions and ideas.
Requires the repeated and coordinated use of your hands, wrists, and
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.
Numbers & Facts
Location
Grapevine, Texas
Salary
$100,000
Skills
Analysis Skillsunmatched
Auditingunmatched
Calibrationunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Corrective Actionunmatched
Cost Controlunmatched
County Ordinancesunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Data Analysisunmatched
Documentationunmatched
English Languageunmatched
Failure Analysisunmatched
ISO 9001unmatched
Inventory Managementunmatched
Lean Manufacturingunmatched
Manufacturing Managementunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
Problem Solving Skillsunmatched
Product Merchandisingunmatched
Quality Assuranceunmatched
Quality Assurance Methodologyunmatched
Quality Controlunmatched
Quality Managementunmatched
Receiving Inspectionunmatched
Regulationsunmatched
Regulatory Requirementsunmatched
Safety/Work Safetyunmatched
State Laws and Regulationsunmatched
Team Lead/Managerunmatched
Time Managementunmatched
Vendor/Supplier Evaluationunmatched
Vendor/Supplier Managementunmatched
Vendor/Supplier Relationsunmatched
Warehousingunmatched
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