Amazon.com Inc logo

Sr. Marketing Manager, Career Choice

Amazon.com Inc
  • Seattle, WA
    1 day ago

    Job Description

    Amazon"s Career Choice program is one of the company"s most visible investments in employee upskilling- prepaying tuition, offering upskilling and creating career pathways for hundreds of thousands of associates across 16 countries. We are looking for a Sr. Marketing Manager to serve as the single-threaded owner of all Career Choice content, communications, and global marketing campaigns. This role reports to the Director of Career Choice in Seattle, WA.

    As a single threaded owner, you will own the global Career Choice narrative and messaging strategy end-to-end. That means building and maintaining messaging pillars, creating and distributing success stories across internal and external channels (OIC, News in 90, A to Z TV, aboutamazon.com, PR), and leading marketing campaigns for program enhancements, new country launches, and employer partnerships. You will set content guardrails, manage approval workflows, and coordinate with PR, Policy, AXU, and country teams to ensure consistent, high-quality storytelling worldwide. You will also develop marketing materials for external employer partners and produce job transition success stories that connect Career Choice graduates with real career outcomes.

    This role operates at the center of a complex stakeholder map - partnering with PR on media strategy, briefing internal channels on stories, aligning with AXU on how Career Choice ladders into the Grow Pillar narrative, and syncing with the Program Team to prevent campaign overlap. You will drive external visibility across media, social, events, education partners, employer partners, and Amazon corporate channels. The right candidate is a strategic storyteller who can operate at the 30,000-foot narrative level and the ground-level content calendar in the same week. You thrive in a matrixed environment, bring a track record of driving measurable external visibility for a workforce or education program, and know how to move fast while keeping messaging tight.

    Key job responsibilities

    Own and maintain the global Career Choice narrative, messaging pillars, and positioning

    Create and curate success stories globally across internal and external channels

    Lead global marketing campaigns for program launches, enhancements, and country expansions

    Build and manage a global content calendar and distribution strategy

    Set and enforce content and communications guardrails across all Career Choice marketing

    Coordinate with PR on media strategy, press releases, and spokesperson preparation

    Partner with AXU to ensure Career Choice stories ladder into the Together at Amazon Grow Pillar narrative

    Sync with the Program Team to prevent campaign overlap and ensure consistent associate-facing communications

    Create marketing materials and success stories for external employer partners

    Produce job transition success stories that link Career Choice graduates with career outcomes

    Drive external visibility across media, social, events, conferences, and partner channels

    Track and report on content performance, media coverage, and external visibility KPIs

    Manage approval workflows and review all external-facing Career Choice content

    Basic qualifications

    7+ years of marketing, communications, or content strategy experience

    5+ years of leading global or multi-market marketing campaigns

    Experience building and managing narrative and messaging frameworks

    Experience coordinating across multiple stakeholder groups (PR, policy, brand, program teams)

    Experience creating content for both internal and external audiences at scale

    Strong written and oral communication skills, including executive-level presentations

    Preferred qualifications

    Experience in workforce development, education, employer branding, or social impact marketing

    Experience working with earned media, press strategy, and external communications

    Experience managing content across multiple distribution channels simultaneously

    Experience working with or presenting to VP-level stakeholders

    Experience in a matrixed, global organization with country-level marketing coordination

    Familiarity with employer partnership marketing or talent pipeline storytelling

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Alliance/Partner Marketingunmatched
    • Campaignsunmatched
    • Candidate Pipelineunmatched
    • Communication Skillsunmatched
    • Content Delivery/Distributionunmatched
    • Content Developmentunmatched
    • Content Managementunmatched
    • Distribution Channelunmatched
    • Hyperion Pillarunmatched
    • International Marketingunmatched
    • Marketingunmatched
    • Marketing Campaignunmatched
    • Marketing Communicationsunmatched
    • Matrix Managementunmatched
    • Outbound Marketingunmatched
    • Performance Analysisunmatched
    • Performance Metricsunmatched
    • Presentation/Verbal Skillsunmatched
    • Press Releasesunmatched
    • Public/Media/Press/Analyst Relationsunmatched
    • Storytellingunmatched
    • Tuition Feesunmatched
    • Writing Skillsunmatched

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